Joef Valle
Customer Service professional with 5 years of BPO experience
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About
Customer Service professional with 5 years of BPO experience in customer service, healthcare, technical support, voice and chat support. Additional experience in Human Resources, warehouse operations, marketing, property sales and military service. Strong communication, problem-solving, multitasking and customer relationship skills.
Experience
Customer Service Representative - Alorica
(2024-08 - 2025-07)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - One Contact Center
(2023-09 - 2023-12)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - Tata Consultancy Services
(2023-06 - 2023-09)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - Hinduja Global Solutions
(2022-05 - 2023-01)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - TELUS International
(2021-09 - 2022-03)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - Datamatics
(2021-01 - 2021-04)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - Concentrix
(2019-08 - 2019-10)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Customer Service Representative - Sutherland Global Services
(2017-09 - 2019-03)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Property Specialist - New San Jose Builders Inc.
(2017-03 - 2017-08)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Marketing Assistant - Mitsukoshi Motors Philippines
(2014-06 - 2016-12)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
HR Staff (Promoted from Warehouse Personnel) - Smart Logistics
(2011-04 - 2014-04)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Soldier (Infantry) - Armed Forces of the Philippines
(2004-10 - 2009-10)
- Delivered quality service and completed assigned responsibilities efficiently.
- Worked effectively with customers and team members while meeting company standards.
Education
AB Liberal Arts - Political Science - Harvardian Colleges (2003 - 2006)
Bachelor of Science - Physical Therapy - Pines City Colleges
