John Joshua Berdin

Data Analyst with five+ years of experience in global banking operations, specializing in regulatory compliance, risk control, and data quality. Proven track record in team leadership, high-risk data management, and process optimization to enhance operational efficiency and control effectiveness.

Reference Data Services Intermediate Analyst at Citibank ROHQ (2025-08 – Present)

• Co-manage a team of five analysts, overseeing BAU delivery, workload allocation, and quality control
• Serve as a key liaison for senior management and cross functional team regarding high risk client data.
• Lead control enhancements and process improvements to strengthen data integrity and operational efficiency.

Reference Data Management Analyst II at Citibank ROHQ (2023-04 – 2025-08)

• Acted as SME and escalation point for complex high-volume data processes.
• Oversaw daily workflows to ensure strict adherence to internal policies and regulatory standards.
• Identified control gaps and implemented sustainable process improvements

Reference Data Management Analyst I at Citibank ROHQ (2021-03 – 2023-04)

• Maintained accurate client and account reference data aligned with regulatory requirements.
• Coordinated with offshore teams to streamline account onboarding and data validation processes.

Administrative Aide I at Bicol Regional Training and Teaching Hospital (2020-10 – 2021-03)

• Coordinated COVID-19 case tracking and reporting with the Department of Health (DOH).
• Partnered with IT teams to digitize and organize financial aid records dating back to 2015.

Student Intern at Chevron Holdings (2019-07 – 2019-11)

• Supported procurement operations while ensuring compliance with internal company standards.

Bachelor of Science in Business Administration major in Financial Management – University of Santo Tomas (2015 – 2020)