Johnrel Picache
COLLECTION SPECIALIST
Talent
Angeles, PampangaMember since June 2, 2026
Appointment Scheduling & Calendar ManagementInbound & Outbound Client CommunicationObjection handling & NegotiationPayment Scheduling & Overdue Payment RemindersDaily Summaries of Client Interactions & Payment ActivitiesEffective CommunicationLead Qualification & Customer EngagementAdaptability
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Appointment Scheduling & Calendar ManagementInbound & Outbound Client CommunicationObjection handling & NegotiationPayment Scheduling & Overdue Payment RemindersDaily Summaries of Client Interactions & Payment Activities
About
Highly motivated and results-oriented Collections Specialist with 5 years of experience in managing and reducing accounts receivable. Proven ability to implement effective collection strategies, negotiate payment arrangements, and maintain strong client relationships. Adept at utilizing collection software and maintaining accurate records to ensure timely and efficient debt recovery.
Experience
Collections Specialist - iQor - Clark Pampanga
(2021-01)
- Manages outstanding accounts receivable, contacting clients to secure overdue payments, negotiate payment plans, and resolve account disputes.
- Maintain accurate records, minimize bad debt, and ensure compliance with regulations.
- Negotiate payment arrangements and handled escalations effectively
ESL Tutor - Spicus Co., Ltd.
(2019-01 - 2021-12)
- Provides individualized and small-group instruction to non-native English speakers to improve their English language proficiency.
- Focuses on developing students' listening, speaking, reading, and writing skills, as well as grammar, vocabulary, and pronunciation.
- Creates a supportive and engaging learning environment, assesses student progress, and adapts teaching methods to meet diverse learning needs.
Graphic Designer - Clark Outsourcing
(2019-06 - 2019-11)
- Develop various logo formats, including wordmarks, letterforms, pictorial marks, abstract marks, and combination marks.
- Develop comprehensive brand style guides that outline logo usage, color palettes, typography, and other brand elements.
Education
Diploma - Multimedia Arts - STI College Olongapo City Branch
Skills
COLLECTION SPECIALIST

