Ma. Crislyn Moreno
Collection Specialist
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About
To obtain a responsible and challenging job opportunity where I could enhance my knowledge, fit my qualification, and develop my personality. I would like to work with other professionals to improve my skills while utilizing them to bring out the best of my potentials for the benefit of my employer.
Experience
Collection Specialist - Support Services Group (SSG) – Support Service Group - Skyrise Alpha Building Apas, Cebu City, 600
(2022-02-21 - 2023-03-16)
- Monitor accounts to identify outstanding debts.
- Investigate historical data for each debt or bill.
- Find and contact clients to ask about their overdue payments.
- Take actions to encourage timely debt payments.
- Process payments and refunds.
- Resolve billing and customer credit issues.
- Update account status records and collection efforts.
- Report on collection activity and accounts receivable status.
- Greet customers in a positive and calmly manner.
Education
Senior High School Graduate - NCII Passer – TVL - Cookery - The Cristo Rey Regional High School, Inc. (2018-01-01 - 2019-12-31)
Junior High School Graduate - New Guisaueon National High School (2016-01-01 - 2017-12-31)
Elementary Graduate - Ayahag Elementary School (2012-01-01 - 2013-12-31)
