Joseph Barroga
Experienced BPO team leader skilled in customer support.
Talent
PampangaMember since April 29, 2026
Building high-performing, motivated teamsPerformance Metrics, Data Analysis & ReportingProblem-solving & Crisis ManagementTeam Leadership & CoachingProficiency in CRM & BPO ToolsAble to work under pressureImproves customer experienceQuality AssuranceInterpersonal skillsAdaptability
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Building high-performing, motivated teamsPerformance Metrics, Data Analysis & ReportingProblem-solving & Crisis ManagementTeam Leadership & CoachingProficiency in CRM & BPO Tools
About
I am a results-driven customer support professional with over four years of BPO industry experience, combining strong leadership, communication, and problem-solving skills to deliver exceptional service and team success.
Experience
Team Lead at TaskUs (2023-05 – 2025-10)
Inbound Sales Representative at Teletech (2021-09 – 2022-08)
Customer Service Representative at Concentrix (2020-10 – 2021-01)
Education
Bachelor of Science in Hotel and Restaurant Management – Bulacan State University (2012 – 2016)
