Joseph Brien de Rosas

CHRA-certified AI Specialist VA with 2+ years of remote experience in inbox management, scheduling, data entry, and client operations. Uses Claude AI and ChatGPT daily to cut turnaround time on drafting, research, and reporting by ~30%. Combines formal HR training with hands-on AI-powered workflow design — able to step into admin, HR-adjacent, or ops-support roles and reduce a founder's workload from week one.

Social Media Manager / General VA at Belagio Marketing (2024-01 – 2024-12)

• Managed a Twitter account, driving +30.9% revenue growth, +7.9% subscriber growth, and +22.6% increase in paying customers over a single campaign period.
• Managed inbox and calendar for 4 concurrent clients — zero scheduling conflicts across time zones, same-day response standard maintained throughout.
• Used Claude AI and ChatGPT to cut research-to-report turnaround by ~30%, delivering structured briefs that directly supported client decisions.
• Managed and grew social media accounts on Facebook and Instagram — content creation, scheduling, and engagement across multiple brand accounts.
• Built audit-ready digital filing systems and processed recurring data entry and spreadsheet reports in Google Sheets and Excel with high accuracy.

Operations & Client Support at Memorabilia Pix (2025-01 – Present)

Owner-Operated

• Handle end-to-end client communication and booking coordination — converting up to 10 monthly inquiries into 3 confirmed bookings, demonstrating full ownership of client operations with zero supervision.
• Draft contracts and client communications using Claude AI and ChatGPT, cutting turnaround time and improving consistency across all client touchpoints.
• Run daily admin operations: invoicing, vendor coordination, records management, and workflow tracking — fully independent with zero supervision.

BSBA in Human Resource Management – Manuel S. Enverga University Foundation Inc. (2021 – 2024)

BS in Accountancy – Manuel S. Enverga University Foundation Inc. (2018 – 2021)