
Josh Earl Conrad Paclibar
Assistant Manager – IT & Tech Operations
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About
Operated within highly secured casino environments, following strict physical security, access control, and compliance protocols to protect sensitive gaming systems and data. Supported and monitored AI-driven gaming systems, including card recognition cameras, Z2 mini PCs, and scoreboard applications, ensuring system integrity and availability in a live environment. Performed incident-response–style troubleshooting for system failures, incorrect AI readings, data inconsistencies, and display issues to mitigate operational risks.
Experience
Assistant Manager – IT & Tech Operations - Angel Technology Philippines, Inc. - Paranaque, Philippines
(2025-09)
- Operated within highly secured casino environments, following strict physical security, access control, and compliance protocols to protect sensitive gaming systems and data.
- Supported and monitored AI-driven gaming systems, including card recognition cameras, Z2 mini PCs, and scoreboard applications, ensuring system integrity and availability in a live environment.
- Performed incident-response–style troubleshooting for system failures, incorrect AI readings, data inconsistencies, and display issues to mitigate operational risks.
- Conducted data analysis on game outcomes across multiple tables (4+), measuring accuracy ratios of correct versus incorrect AI readings to detect anomalies and system weaknesses.
- Investigated abnormal or incorrect readings to identify root causes such as hardware faults, misconfigurations, camera capture failures, or environmental factors.
- Worked under supervision in restricted-access areas while following least-privilege principles, change control procedures, and chain-of-command protocols.
Automation and Data Analytics Intern - Titus Global-Tech - Clark Freeport Zone, Philippines
(2025-02 - 2025-05)
- Developed and debugged Siemens PLC programs using ladder logic, enhancing system reliability and performance.
- Assisted in configuring and troubleshooting industrial automation systems, reducing downtime through proactive maintenance.
- Supported data collection, cleaning, and visualization efforts, contributing to improved operational insights.
- Created interactive dashboards and reports using Excel and Google Sheets to monitor system metrics and support decision-making.
- Collaborated cross-functionally to streamline workflow processes, boosting team efficiency and project delivery.
Video Editor / Social Media Manager - IVY League Gaming - California, United States
(2024-03 - 2025-01)
- Edited and produced 50+ high-quality videos, increasing audience engagement by 30% across platforms.
- Managed and delivered 10+ projects simultaneously, meeting tight deadlines with 100% on-time delivery.
- Implemented motion graphics and sound design, resulting in a 25% improvement in viewer retention rates.
- Collaborated with a creative team to develop engaging content, leading to a 20% growth in social media followers.
Software Engineering Fellow - Headstarter AI - Long island city, New York
(2024-07 - 2024-09)
- Contributed to an AI-powered interview simulation project, enhancing system performance.
- Collaborated with a team of 4 developers, ensuring project milestones were met.
- Deployed applications using Vercel, reducing deployment time by 40% compared to previous methods.
- Developed and launched web applications using JavaScript and React, improving user experience and functionality.
Automation Software Engineer - OptoGrow - Bangkok, Thailand
(2022-08 - 2022-10)
- Managed 100+ GoHighLevel client inquiries, resolving issues with a 95% satisfaction rate.
- Addressed 10+ domain-related queries and successfully handled 30+ SendGrid and 10+ MailChimp tasks, optimizing email workflows.
- Monitored system performance and implemented preventative maintenance, reducing downtime by 20%.
- Provided IT support to international clients, achieving a 90% first-contact resolution rate.
- Maintained accurate work logs, improving tracking efficiency by 30%, facilitating accounting and legal requirements.
Education
Bachelor of Science - Computer Science - Gordon College Olongapo City, Philippines
Associate - Computer Technology - Gordon College Olongapo City, Philippines

