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Josh Rafada

Josh Rafada

Deputy Store Manager

Talent
Iloilo CityMember since July 5, 2026
Customer Service
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Customer Service

About

Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.

Experience

Deputy Store Manager - But First, Coffee- Pili, GTKJ Food OPC

(2026-01 - 2026-07)

  • Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.

Team Leader - Black Scoop Cafe -Pili, Rhyelle's Food House

(2025-09 - 2026-01)

  • Run daily operations, manage floor staff, dial in espresso, and handle customer service.
  • Balances front-line speed with back-of-house quality, inventory, and safety compliance

Barista/Crew - Black Scoop Cafe -Pili, Rhyelle's Food House

(2024-03 - 2025-09)

  • Prepared and served specialty hot and cold beverages including espressos, lattes, milkteas, and frappés adhering strictly to standardized recipes.
  • Prepares, seasons, and cooks ingredients for menu items, and is responsible for presentation, quality control, and maintaining a clean, sanitized workspace.

Call Center Agent(Non-Voice) - 3'S Offshoring and Outsourcing Inc.

(2023-07 - 2024-03)

  • Calmly helped out clients on their complaints, questions orders and information via phone call.

Education

Bachelor of Science - Electrical Engineering - Camarines Sur Polytechnic Colleges- Nabua (2022-09 - 2024-07)

Academic Strand - Science, Technology, Engineering & Mathematics(STEM) - San Fernando National High School (2019-06 - 2021-08)

Skills

Deputy Store Manager

Reviews

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