Josh Rafada
Deputy Store Manager
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About
Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.
Experience
Deputy Store Manager - But First, Coffee- Pili, GTKJ Food OPC
(2026-01 - 2026-07)
- Co-leading daily floor operations, managing barista shift schedules, overseeing inventory and supply ordering, and training staff on quality and safety standards.
Team Leader - Black Scoop Cafe -Pili, Rhyelle's Food House
(2025-09 - 2026-01)
- Run daily operations, manage floor staff, dial in espresso, and handle customer service.
- Balances front-line speed with back-of-house quality, inventory, and safety compliance
Barista/Crew - Black Scoop Cafe -Pili, Rhyelle's Food House
(2024-03 - 2025-09)
- Prepared and served specialty hot and cold beverages including espressos, lattes, milkteas, and frappés adhering strictly to standardized recipes.
- Prepares, seasons, and cooks ingredients for menu items, and is responsible for presentation, quality control, and maintaining a clean, sanitized workspace.
Call Center Agent(Non-Voice) - 3'S Offshoring and Outsourcing Inc.
(2023-07 - 2024-03)
- Calmly helped out clients on their complaints, questions orders and information via phone call.
Education
Bachelor of Science - Electrical Engineering - Camarines Sur Polytechnic Colleges- Nabua (2022-09 - 2024-07)
Academic Strand - Science, Technology, Engineering & Mathematics(STEM) - San Fernando National High School (2019-06 - 2021-08)


