Gerald Bansale

To join a new establishment where I can continue to learn and develop new career skills as well as use my existing experience to enable your establishment to excel in guest service and effective restaurant management.

General Manager / Managing Director at PIGGLY FOODS CORPORATION (2023-05 – 2026-07)

Piggly Foods Corporation (PFC) operates Paluto Seafood Grill and Restaurant and Sari Sari Manokan, offering high-quality Filipino cuisine. As the General Manager, I oversee operations, drive business growth, and ensure exceptional customer service while optimizing financial performance.

• Develop and implement business strategies to drive revenue growth, improve operational efficiency, and enhance brand positioning.
• Oversee daily operations, ensuring smooth restaurant functions, high service standards, and excellent customer experiences.
• Manage P&L, budgeting, cost control, and financial analysis to maximize profitability.
• Execute marketing initiatives, promotions, and customer engagement programs to boost sales and brand awareness.
• Lead menu innovation, supplier negotiations, and inventory management to ensure quality, cost efficiency, and product consistency.
• Ensure strict adherence to food safety, sanitation, health regulations, and company standards.
• Recruit, train, and develop employees to build a motivated and high-performing team. Conduct regular performance reviews and implement training programs.
• Implement strategies to enhance customer satisfaction, increase repeat business, and drive positive reviews.
• Spearhead new store openings, process improvements, and market expansion initiatives.
• Successfully launched Paluto Seafood Grill and Restaurant in Iloilo, establishing it as a thriving seafood dining destination.
• Successfully launched Sari Sari Manokan, an expansion of PFC, with a strategic focus on grilled specialties and unlimited rice offerings.
• Implemented a food tray menu and optimized restaurant operations, leading to increased revenue and improved customer satisfaction.
• Developed a streamlined Commissary system to enhance efficiency in food preparation and inventory management.
• Introduced menu innovations, pricing strategies, and cost-control measures to improve margins and reduce waste.
• Established KPI frameworks to monitor and enhance operational performance.

Restaurant Manager at CIRCLE CAFÉ (2022-10 – 2023-05)

Circle Café is a popular homegrown brand in the UAE which is known for breakfast and all-day dining. There are 20 locations in the UAE. Through hard work, dedication and proven results, I was promoted from supervisor to assistant manager to my current position as restaurant manager.

• Train and develop the team on service sequence, menu knowledge, food safety, brand standards and any other area to enhance their learning and skills.
• Hold regular management and team meetings to ensure effective communication of important information and share performance of the store.
• Ensure company brand standards are upheld.
• Ensure food safety standards are followed.
• Ensure health and safety and fire safety standards are in place and followed.
• Maintain files (maintenance, staff records, food safety, H&S, operations).
• Ensure that equipment and site is maintained in good condition and follow up on preventative and remedial maintenance.
• Drive sales through implementing incentives with the team and doing local marketing.
• Ensure that shifts run smoothly by correct planning of staff levels and effective scheduling.
• Coach and manage staff to deliver fantastic guest service.
• Order and manage inventory (using Nav and Marketman).
• Control COGS by ensuring deliveries received were accurate, managing correct stock levels to avoid wastage, ensuring BOH followed correct specs and portioning.
• Provide daily sales reports and analyze sales data.
• Conduct appraisals and performance reviews with the team.

Assistant Manager at CIRCLE CAFÉ (2022-01 – 2022-10)

• Hold team meetings.
• Manage employee schedules and training plans.
• Train new employees.
• Develop good customer relationships and effectively deal with complaints.
• Conduct employee performance reviews.
• Develop strategies to improve sales with local marketing.
• Ensure daily duties and tasks were assigned and carried out by the team.
• Assist in maintaining files.

Supervisor at CIRCLE CAFÉ (2021-02 – 2022-01)

Senior Waiter at CARLUCCIO'S (2015-11 – 2021-02)

Line Chef at MAYRIG RESTAURANT (2013-07 – 2015-09)

Service Crew at McDonald's (2011-12 – 2012-11)

Service Crew at Jollibee (2010-11 – 2011-11)

Hotel and Restaurant Management – Hercor College (2009 – 2010)