Joy Melicado

A Business Administration graduate with a solid foundation in organizational management, customer relations, and administrative operations. Brings hands-on experience from working as a barista, demonstrating strong interpersonal skills, attention to detail, and the ability to thrive in fast-paced environments. Additionally, has experience serving as a staff member in a capitol, contributing to administrative support, coordination of tasks, and maintaining professionalism in a government-related environment.

Adaptable, reliable, and committed to delivering quality service while supporting team and organizational goals.

STORE CLERK - KeepGoingtea shop - Brgy.Sta Rita Oton Iloilo

(2025-06 - 2025-12)

• Handling customer transactions (cash, credit, returns, exchanges)
• Managing inventory (stocking shelves, tracking orders, processing deliveries)
• Providing customer service (answering questions, resolving issues, making recommendations)
• Maintaining store appearance (cleaning, restocking, visual merchandising)
• Processing sales and promotions (applying discounts, handling loyalty programs)
• Handling cash and operating POS systems
• Meeting sales targets and goals
• Resolving customer complaints and conflicts

GIP - IloiloProvincial Capitol (PESO) - Brgy.Sta Rita Oton Iloilo

(2024-12 - 2025-01)

• Assisting with signingdocuments in other departments
• Assisting with encoding files

PLANT AND FACILITIES STAFF - ST. THERESE MTCC MAGDALO SITE

(2026-02 - 2026-08)

• Source and procure raw materials, MRO supplies, spare parts, and services to support plant operations
• Negotiate pricing, lead times, and contracts with vendors to achieve cost savings
• Manage inventory levels to prevent stock outs while minimizing excess stock
• Create and track purchase orders, coordinate deliveries, and resolve supplier issues
• Ensure all purchases meet quality standards and company compliance requirements

Bachelor of Science - Business Administration (Marketing Management) - Phinma University of iloilo (2021 - 2025)

Sta Rita National High school (2014 - 2021)

Sen.Francisco C. Zulueta Memorial School (2009 - 2014)