Justine B De Guzman

A passionate, goal-oriented generation z, Human Resource Management graduate seeking a position where I can apply my skills while embracing opportunities to learn and grow beyond the HR field. I believe that learning is a continuous process, and I am open to gaining new experiences across various roles to become a well-rounded professional and asset to any organization.

Junior Branch Ambassador - UnionBank of the Philippines - Olongapo Branch

(2025-12)

• Assist clients with banking transactions, account inquiries, and product guidance.
• Provide excellent customer service and promote bank products and services.
• Support branch operations, including administrative tasks, documentation, and reporting.
• Ensure compliance with bank policies and maintain client confidentiality.
• Collaborate with branch staff to facilitate smooth daily operations.

Employee Engagement and Enhancement Specialist - Ellick Human Resource Services

(2025-07 - 2025-11)

• Handling onboarding to offboarding process of employees
• Conducting initial interviews via phone call, Indeed, Zoom, MS Teams.
• Handling recruitment process in Local and International Customer Service Representative position and some administrative positions. (USA, Mexico and Philippines)

Administrative Aide III – Personnel Unit (HR) - Department of Education – Schools Division of Olongapo City - Olongapo City

(2023-04 - 2025-05)

Employee: August 2023 – May 2025. On-the-Job Trainee: April 2023 – July 2023.

• Assisted in HR functions including the 201 files of teaching and non-teaching personnel, monitoring the Human Resource Management System, and employee documentation.
• Followed the government recruitment guidelines (Civil Service Commission and Department of Education)
• Processed the On-The-Job Training Applications, on-call applications of newly hired teaching and non-teaching personnel for permanent and non-permanent positions.
• Processed the leaves such as short and long leaves
• Provided the clerical support to the Unit Head and officers
• Assisted the pre-employment orientation for newly hired teaching and NTP

Pediatric Clinic Secretary (Part-Time) - Ridon's St. Jude Medical Center

(2023-02 - 2023-08)

• Communicated with patients daily, both in person and through phone or text
• Endorsed patients to relevant departments or hospital units
• Organized and maintained patient records, including vaccine certificates and lab requests
• Transcribed prescriptions and medical notes from the attending physician

Bachelor of Science - Business Administration – Human Resource Management - Polytechnic University of the Philippines – Manila (2024-03)

Senior High School - Accountancy, Business, and Management (ABM) Strand - St. Joseph College Olongapo – Inc. (2019-04)