Kajal Lal

Business Administration graduate majoring in Operations Management, with solid knowledge of process improvement, supply chain coordination, and business operations. Quick to adapt and committed to supporting efficiency and productivity in dynamic work environments.

Cashier & Waitress at Hungry Habibi & Grill (2024-06 – 2024-10)

Provided excellent customer service in a fast-paced restaurant environment, handling orders, processing payments, and ensuring guest satisfaction.

• Provided excellent customer service in a fast-paced restaurant environment
• Handled orders and processed payments
• Ensured guest satisfaction

HR & Business Operations Associate (Data Scraping) at Fullsuite (2025-01 – 2025-05)

Assisted in HR functions specifically employee records management, and policy compliance. Handled business operations with a focus on data management, data scraping, and AI support. Ensured data accuracy and quality while managing client communications and delivering timely, actionable insights.

• Assisted in HR functions specifically employee records management
• Managed policy compliance
• Handled business operations with a focus on data management and data scraping
• Provided AI support
• Ensured data accuracy and quality
• Managed client communications
• Delivered timely, actionable insights

Business Operations Associate (Customer Enablement Support) at Fullsuite (2025-05 – 2025-11)

Manage customer inquiries, resolve concerns, investigate issues, and deliver effective support while collaborating within a team environment.

• Manage customer inquiries
• Resolve concerns and investigate issues
• Deliver effective support
• Collaborate within a team environment

Bachelor of Science in Business Administration - Major in Operations Management – Pangasinan State University (2021 – 2025)