Karan Sen

Remote Ecommerce operations specialist with 3+ years running Flipkart marketplace and Shopify DTC operations, covering catalog data, order fulfillment, and performance reporting. Built a Google Sheets automation that saves 2-3 hours daily and corrected a 122-SKU pricing error in 10 minutes.

Senior Executive, Remote Data & Operations at Damson Technologies Pvt. Ltd. (Flipkart Entity) (2024-11 – 2026-08)

• Resolved a pricing and promotion error across 122 SKUs after the Big Billion Days sale by pulling the live file, correcting it, and re-uploading within 10 minutes.
• Automated Flipkart pricing and promotion updates by building a Google Sheets workflow that generated upload-ready bulk CSVs, saving 2-3 hours of manual data entry daily.
• Consolidated daily outputs into a master file and delivered end-of-day performance reports to the team lead, keeping remote cross-functional operations aligned.
• Used the time saved to self-learn Google Ads (Search campaigns), building foundational knowledge of search keywords and bidding.

Operations & Marketing Strategist at FAL SUTRA (fruit salad startup) (2025-12 – 2026-05)

• Shifted the brand's sales model from offline channels to a digital subscription model through B2B gym partnerships.
• Centralised customer transactions and recurring subscription data on the DTC Shopify storefront (falsutra.in).
• Engineered Shopify backend architecture including 100+ SKU Variant Matrices, Custom Metafield injections, HTML sanitization, and Automated Collections.

E-commerce Executive at JUSTDOGS Spaloan Pvt. Ltd. (2023-07 – 2024-11)

• Created and published about 50 product listings per week, coordinating with store and warehouse teams on product details, descriptions, and photos, and checking descriptions, images, and pricing for accuracy before publishing.
• Managed 80-90 customer orders daily from processing through dispatch, using Excel pivot tables to track fulfillment and resolve delays.
• Introduced a post-edit verification step for all orders after catching a billing/shipping address mismatch on a ₹17,000 Bangalore-to-Delhi shipment and escalating it to the logistics head.

Billing & Data Operations Executive at Pozitive Energy Pvt. Ltd. (UK-based B2B utility) (2022-09 – 2023-07)

• Processed about 200 invoices per month for 5 large UK business clients.
• Built a double-check protocol, using VLOOKUP learned on the job, that caught capacity charge errors before invoices were issued.

Bachelor of Commerce (B.Com) – Jai Narain Vyas University, Jodhpur, Rajasthan (2019 – 2022)