Kareen Pabayo

2.9 years supporting one US-based client with calendars, communications, projects, and day-to-day operations that kept their business running. I work independently, anticipate what's needed before they escalate, and stay steady under pressure. Ready to bring that same reliability to a Customer Service Agent role.

Social Media Manager | Personal Assistant at You First Now (2023-03 – 2025-12)

Single Long-Term Client

• Managed the client's full digital calendar — content schedules, publishing deadlines, and campaign timelines across different platforms.
• Handled day-to-day communication and correspondence, maintaining a professional, consistent voice across channels.
• Coordinated projects from planning through execution, keeping timelines, assets, and stakeholders aligned.
• Took on personal administrative tasks beyond the core role — wrote resumes for the client and her contacts, produced custom gift projects, and managed a family member's account. The kind of "whatever's needed" support an EA provides.
• Tracked performance data and used it to proactively flag issues and suggest improvements, rather than waiting to be asked.
• Maintained the client's website and newsletter systems, including formatting, scheduling, and record-keeping.

English as a Second Language Tutor - Online at Freelance (2020-03 – 2025-11)

• Taught English to international students through structured online lessons focused on communication, comprehension, engagement, and results.
• Managed scheduling, lesson planning, and student progress tracking independently.
• Designed engaging learning materials, slides, and visual aids to support lesson delivery and improve student understanding.
• Provided feedback and progress updates to support continuous student improvement.

ESL Tutor - Contract at E&G International Language Center (2020-01 – 2020-02)

Contract Position

• Delivered structured English lessons to international students in a contract-based teaching program, focusing on speaking, listening, and comprehension.
• Provided feedback and progress updates to support continuous student improvement.

ESL Tutor - Contract at Asia EoE Global Services Corporation (2019-08 – 2019-12)

Contract Position

• Delivered online English language instruction to marine students, focusing on communication skills for international maritime work.
• Adapted teaching strategies to support students with different English proficiency levels.
• Monitored student progress and provided constructive feedback to support continuous language improvement.
• Maintained a professional and supportive learning environment during online sessions.

Architectural Apprentice at E.D. Valledor Architects (2016-11 – 2018-09)

• Assisted a senior architect, who is also a contractor, in developing concept sketches, layout plans, and presentation materials for residential and commercial projects.
• Produced visual drafts, diagrams, and design documentation, ensuring clarity and accuracy for client presentations.
• Supported the preparation of architectural drawings and digital layouts using design software and drafting tools.
• Collaborated with the design team to refine visual concepts, spatial compositions, and aesthetic details.
• Helped organize project files, references, and design assets to maintain efficient workflow within the studio.

Bachelor of Science in Architecture – Ateneo de Davao University