Customer Service Agent
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To secure a challenging and responsible position in an organization where I can utilize my knowledge and skills for the benefit of the company. To obtain a position in an organization where I can apply my skills and experience to contribute to the success of the company.
Customer Service Agent at Lizardbear Tasking Inc (2023-08 – 2025-12)
We resolve customer issues or queries quickly and effectively through various support channels. We provide support to both prospective and existing customers by answering customer questions through in-person, phone, email or chat mediums, including social media interactions.
Development Officer at Pagasa Philippines Finance Corporation (2021-04 – 2022-11)
We assesses loan applications, determines borrower creditworthiness, explains loan options, and guides clients through the process for financial institutions, involving reviewing financials, calculating terms, preparing documents, ensuring compliance, and managing customer relationships to secure loans for homes, cars, or businesses, blending sales and customer service.
Bachelor of Science in Business Administration major in Financial Management – University of San Jose Recoletos (2015-06 – 2020-03)
Highschool – Saint Mary's Academy (2011-06 – 2015-03)
