Katrina Alcos

Public Administration graduate with practical experience in administrative support, document control, and port logistics. Demonstrated ability to streamline record-keeping, manage cargo movement documentation, and deliver attentive client service in fast-paced operational environments. Proficient in MS Office and specialized management software, seeking to contribute strong organizational skills to an entry-level administrative or logistics role.

Admin Staff (Intern) - Cebu International Port - Plaridel Street Reclamation Area, Cebu City, Philippines, 6000

(2026-01 - 2026-04)

• Data Encoding & Analytics Support: Served directly under CIP's Lead Statistician, accurately encoding and processing port operational data into management systems.
• Archive & Document Management: Organized and maintained physical and digital archive systems covering historical vessel and cargo documentation spanning from 2013 to 2026.
• Monthly Reporting: Compiled and structured monthly statistical trade reports under CIP’s Lead Statistician, analyzing top trade partner countries for volume of import and export operations.
• Stakeholder Feedback & CSAT Surveys: Facilitated and conducted Cebu International Port's Customer Satisfaction (CSAT) surveys, directly interfacing with customs brokers, liaisons, and external clients to collect operational feedback.

Photo Booth Attendant - AB Photobooth

(2024-12 - 2025-12)

• Client Engagement & Event Service: Delivered high-quality customer service during events, managing client requests, guest flow, and booth operations to ensure positive customer experiences.
• Technical Setup & Equipment Maintenance: Handled camera, lighting, and printer configurations, resolving live technical issues to maintain zero service downtime during events.

Bachelor - Public Administration - Cebu Technological University- Main Campus (2022 - 2026)

High School Diploma - Mandaue City Comprehensive National High School (2016 - 2022)