Kd Ustare

Reliable and organized professional with experience in administrative support, data entry, document management, and customer service. Skilled in handling records, assisting clients, and completing tasks accurately under pressure. Adaptable, hardworking, and eager to contribute to a professional team.

ELECTION JOB ORDER / ADMINISTRATIVE SUPPORT - Commission on Elections (COMELEC)

(2019-03 - 2026-06)

• Assisted with day-to-day administrative and election-related office operations.
• Prepared, organized, filed, and maintained official documents and records.
• Performed accurate data entry, encoding, and verification of information.
• Assisted clients and members of the public with inquiries and basic procedures.
• Checked documents and information for completeness and accuracy.
• Maintained organized physical and electronic records for easy retrieval.
• Assisted in preparing reports, lists, forms, and other office documents.
• Coordinated with co-workers and other personnel to complete assigned tasks efficiently.
• Handled sensitive and confidential documents with professionalism and discretion.
• Worked effectively under strict deadlines, particularly during election-related activities.
• Performed other administrative duties assigned by supervisors.

COSTUMER REPRESENTATIVES - SITEL PHILIPPINES

(2019 - 2019)

• Assisted customers through telephone and customer service channels.
• Responded to customer inquiries and provided appropriate information and assistance.
• Handled customer concerns professionally while maintaining a positive and courteous approach.
• Verified customer information and documented interactions accurately.
• Followed company procedures and service standards when handling customer concerns.
• Escalated complex issues to the appropriate department or supervisor when necessary.
• Maintained professionalism while handling different customer personalities and situations.
• Worked efficiently in a fast-paced environment while meeting assigned performance standards.

Secondary Level - Faith Adventist Academy (2013 - 2016)

Computer Based Accountancy (Graduated) - AMA Computer Learning Center (ACLC) (2016 - 2018)