Nelle Garcia

Detail-oriented customer service professional with over two years of experience in retail operations, front desk service, cash handling, inventory management, and administrative support. Seeking to transition into a remote Administrative Assistant, Data Entry, or Non-Voice Customer Support role, bringing strong organizational skills, proficiency in Microsoft Office and Google Workspace, and a demonstrated ability to learn new systems quickly.

Sales Associate - Hard Discount Philippines Inc. - Philippines

(2025-01)

• Delivered consistent, professional customer service, resolving inquiries and complaints to maintain high satisfaction levels.
• Processed cash transactions with accuracy and reconciled daily sales reports to ensure financial integrity.
• Monitored inventory levels and maintained accurate stock records to support efficient store operations.
• Supported daily store operations, consistently meeting productivity and performance targets.

Cashier / Customer Service Representative - TRONIX Imaging Center - Philippines

(2024-08 - 2024-10)

• Managed front desk operations, addressing customer inquiries and directing service requests.
• Edited customer photos and prepared digital files for printing, ensuring quality and accuracy.
• Handled printing, scanning, and payment transactions with a high degree of accuracy.
• Maintained organized customer records and administrative documentation.

Sales Clerk - SM Department Store - Philippines

(2022-07 - 2023-05)

• Assisted customers with purchasing decisions and product inquiries, contributing to a positive shopping experience.
• Maintained merchandise displays and verified inventory accuracy across assigned sections.
• Processed customer transactions efficiently while upholding excellent service standards.

Senior High School Diploma - Technical-Vocational-Livelihood (TVL) Track - Luis Y. Ferrer Jr. Senior High School (2020 - 2022)