LMS Administrator & Student Support - Experts in Outsourcing - Remote
(2024-12)
- Manage and maintain the eSkilled LMS to ensure it's accessible, user-friendly, and running smoothly.
- Troubleshoot LMS issues like login errors, access problems, and content bugs.
- Upload and update course materials, assessments, and resources accurately.
- Train staff and students on using the LMS for navigation, access, and assignments.
- Liaise with the LMS provider to fix issues, apply updates, and improve features.
- Perform regular system checks to ensure LMS quality and performance.
- Be the main contact for online students, helping with enrolment and LMS use.
- Guide students through course selection, document submission, and enrollment steps.
- Help students access course content and understand assignment expectations.
- Respond to student questions about content, assessments, and learning timelines.
- Communicate clearly and promptly with students via email, chat, and support channels.
LMS Administrator - Stanley College - Makati
(2020-10 - 2024-12)
- Maintaining the Learning Management System. - Moodle and Canvas
- Providing technical leadership in support of the system.
- Primary contact on their LMS helpdesk.
- Delegating team tasks and clarifying responsibilities.
- Reviewing and uploading eLearning courses and workbooks.
- Create and update students and trainers accounts.
- Defining user roles.
- Maintaining accurate records.
- Improving processes and maximizing their LMS usage.
- Creating How To Guide documents.
- Doing some Trainer Assistant tasks.
Junior Web Developer - ADEC Innovations - Makati
(2017-09 - 2020-06)
- CMS designing, building and maintaining. - WordPress and Modx
- Developed new features to enhance user experience.
- Build reusable code and libraries for future use.
- Created layout by using standard html/css practices.
- Ensured web design is optimized for smartphones.
- Backed up files from web sites to local directories for recovery.
- Performed GUI and unit testing.
- Uploaded website content, and directing team members who produce content.
EduTech Developer - ADEC Innovations - Alabang
(2015-12 - 2017-09)
- Learning Management System (LMS) installation and maintenance. - Moodle and Totara
- Theme customization, plugins research and development.
- Administration support which sometimes requires video calls.
- Provide documentations such as Google Analytics, User Manual, and LMS generated reports.
Course Writer - ADEC Innovations - Alabang
(2015-06 - 2015-12)
- Designed and developed elearning to support business needs. - Adobe Captivate and Articulate Storyline
- Partnered with SMEs to develop and revise training content.
Data Analyst - GB-Arts Philippines Inc. - Cavite
(2014-01 - 2014-12)
- Maintained inventory records.
- Monitored employees DTR (Daily Time Record).
