Dhake Reyes

The External Systems Administrator will handle the update management portion of the key areas of focus as well as the vulnerability remediation tasks. This person must have the ability to follow server configuration steps and procedures well.

Systems Administrator - Doxa Client - Philippines

Handle the update management portion of the key areas of focus as well as the vulnerability remediation tasks.

• Analyze, troubleshoot, and resolve complex problems with business applications, networking, and hardware for clients and end users, both virtually and on-site
• Document all technical notes within the ConnectWise ticketing system
• Act as an escalation point for clients and end users
• Handle the infrastructure architecture of one or more client environments, to be considered subject matter expert for those environments
• Communicate with internal stakeholders using a consultative approach, anticipate obstacles, and recommend solutions to mitigate
• Deliver identity and device security reports (IAM and MDM)
• Deliver network security through vulnerability remediation
• Deliver network performance reports
• Handle change management reporting
• Provide support on managed detection and response, deployment, discovery and implementation, remediation management, and update management for firewalls, switches, hypervisors, servers, and workstations
• Provide cloud solutions architecture support including mobile device management, cloud-based policies and controls for mobile devices (Windows, MacOS, Android, iOS), Azure Active Directory/identity management, single sign-on across cloud platforms, Windows Virtual Desktops and Remote Applications, Azure Files, Conditional Access, Microsoft 365, Power Apps, Power Automate, and SharePoint

Bachelor's degree - related field