Kenneth Banilla
IT Graduate with experience in technical support, documentation, customer service, and inventory-related tasks
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About
IT Graduate with experience in technical support, documentation, customer service, and inventory-related tasks. Eager to contribute my technical skills, continuously learn, and provide high-quality work while growing professionally.
Experience
I.T Tech/POS Support - RRJ-UDMI (Urban Denim Makers Inc.)
(2023-01 - 2024-02)
Responsible for providing technical assistance and support for Pos Systems, hardware, software, network, printer, and system-related concerns of users. Handles troubleshooting, installation, maintenance, and basic administration to ensure smooth daily IT operations and efficient transactions in retail or business environment.
CSR trainee - WNS GLOBAL SERVICES PH
(2024-10)
Safety Monitoring Agent (Back Office) - Magellan Solutions
(2025-01)
Responsible for monitoring safety-related activities, incidents, and compliance to ensure a safe and secure environment. Handles reporting, coordination, documentation, and immediate response to potential risks, hazards, or emergencies.
Store Cashier/Service Crew - Mang Inasal (Jolly Food Corporation)
(2019-04 - 2019-06)
Operate cash register/POS system for customer transactions. Assist customers with inquiries, purchases, and basic store information.
Education
Elementary - Panay Central School (2006 - 2012)
Highschool - Colegio De La Purisima Concepcion (2012 - 2016)
ICT-SHS - Information and Communications Technology - Colegio De La Purisima Concepcion (2016 - 2018)
BS I.T - Information Technology - Colegio De La Purisima Concepcion (2018 - 2022)
