Kenneth Mendoza
Provisioning specialist. NBN/telco
Talent
ManilaMember since May 11, 2026
Fast LearnerPositive attitudeDeterminationPatienceObtaining feedback and adviceCommunicationProblem solvingIndependent work
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Fast LearnerPositive attitudeDeterminationPatienceObtaining feedback and advice
About
Utilizing my skills and experience to advance my career
Experience
Provisioning Specialist at Emapta Versatile Services Inc. (2020-02 – 2026-04)
- Undertake provisioning tasks for business and residential customers.
- Ensure that orders are submitted in a timely fashion. Ensure that tickets and requests from More Telecom Partners are responded to in a timely fashion and in professional way.
Digital Live Chat at TSA Philippines (2019-07 – 2020-02)
- Takes chats handles customers enquiry supporting billing, mobile assurance, ordering, also do service to sales transition
Wholesale provisioning specialist for VOCUS at Acquire bpo/ WCC Shaw boulevard (2018-11 – 2019-06)
- Facilitate business to business between Vocus, NBN, and RSP. Managing tickets, report and provision request for NBN orders and inbound numbers
Voice & Data Services Manager at ALORICA / WEST CONTACT SERVICES (2016-08 – 2018-11)
- Voice and Data Manager (West Business Solutions) - Facilitates business to business Global Ordering Management between AT&T and other customer or companies in the United States.
Tele sales Representative at Bank of America (2015-01 – 2016-08)
- Provides assistance in credit card acquisitions and attend telephone inquiries about customer credit card account such as billing, account modification and updated promotional offers.
Education
Primary and Secondary – Hope Christian High School (1997 – 2008)
Undergraduate – Chang Kai Shek College (2008 – 2014)
Skills
Provisioning specialist. NBN/telco
