Kevin Divino

Business Management graduate with experience in customer service, retail operations, financial services, and international hospitality. I have worked in fast-paced environments that required strong communication, teamwork, and attention to detail while serving customers from different backgrounds. I am looking for opportunities to apply my skills, learn from experienced professionals, and contribute to an organization’s goals.

Guest Services Intern at The Coral Executive Lounge (2025-12 – 2026-04)

• Supported daily lounge operations serving approximately 400-800 international passengers in a high-volume airport environment.
• Facilitated front desk operations by resolving guest inquiries, service requests, and access verification.
• Maintained high-volume food and beverage operations, including bartender duties and buffet replenishment while maintaining service quality standards.
• Collaborated with multinational teams to deliver efficient and professional hospitality services.

Cashier and Sales Associate at Most High Clothing (2024-08 – Present)

• Process customer transactions accurately through cash and electronic payment methods.
• Assist customers with product inquiries, recommendations, and purchasing decisions.
• Address customer concerns professionally while maintaining a positive shopping experience.
• Consistently meet or exceed daily sales targets by executing strategic marketing and engaging customers.

Business Intern (Work Immersion Program) at AIA Philippines (2023-04 – 2023-04)

• Calculated insurance-related investments and generated accurate financial documentation.
• Supported administrative tasks requiring accuracy and attention to detail.
• Developed foundational knowledge of financial services, insurance products, and business operations.

Bachelor of Science in Business Administration, Major in Business Management – University of the East - Caloocan (2023-2026)