Kingzeus Ayuda

Dedicated and detail-oriented IT professional with experience in technical support, hardware and software troubleshooting, networking, and customer assistance. Skilled in diagnosing computer issues, basic network troubleshooting, PC maintenance, and supporting business systems. Seeking an IT Service Desk Analyst or IT Support role where strong problem-solving and customer service skills can contribute to reliable IT operations.

IT TECHNICIAN - REKS AMUSEMENT / KONGVR GAMING

(2024-09 - 2025-07)

• Troubleshot computer hardware and software issues to support daily operations.
• Assisted with the setup and maintenance of wired and wireless CCTV systems.
• Assisted customers with technical concerns and provided timely support.

IT SUPPORT - TRISPHERE SOLUTIONS

(2023-09 - 2024-09)

• Performed network troubleshooting, including subnetting and IP addressing, for a parking management system.
• Used XML to make front-end design changes within the parking system.

IMPEX STAFF - H.S CRAFT MANUFACTURING CORPORATION

(2022-05 - 2023-05)

• Encoded import/export product and inventory information accurately.
• Troubleshot computer hardware and software issues to support office operations.

Bachelor of Science - Information Technology - Pamantasan ng Lungsod ng Muntinlupa (2015 - 2019)