Kyle Kenjie Tidalgo

Adaptable and results-driven professional with a unique blend of formal leadership training and high-volume customer engagement experience. Recognized as a top-performing sales representative and a commended Platoon Leader, demonstrating the ability to effectively communicate, de-escalate conflicts, and manage critical tasks simultaneously. Highly capable of translating the discipline, adaptability, and precision of rigorous law enforcement training into exceptional client service, seamless team collaboration, and rapid conflict resolution.

Event Security & Staff at BVibes Entertainment Production (2026-02 – Present)

• Provide comprehensive security and crowd control management for high-attendance entertainment and charity events to ensure the safety of patrons and staff.
• Deliver direct, hands-on assistance to the production team and event attendees, facilitating smooth operations and resolving on-site issues efficiently.
• Adapt to diverse operational environments, traveling regularly to various barangays across Metro Manila and other regions of the Philippines to support mobile event deployments.

Warehouse Picker at AAA Industrial Corporation (2023-06 – 2023-08)

• Picked various items for e-commerce platforms such as TikTok, Lazada, and Shopee.
• Monitored inventory levels to ensure stock accuracy.
• Displayed and organized stocks efficiently within the warehouse.
• Packed items securely for delivery, ensuring timely and accurate order fulfillment.

Service Crew Member at APS Resto Bar (2021-04 – 2021-11)

• Recognized by management for consistent dedication and exceptional customer service, earning appreciation for maintaining a warm and welcoming atmosphere.
• Versatile all-around crew member entrusted with various responsibilities, including cashier duties, where precision and attention to detail were paramount.
• Thrived in a fast-paced restaurant and bar setting during peak hours, consistently upholding efficiency and quality standards under pressure.
• Collaborated seamlessly with team members to ensure smooth operations and enhance the overall dining experience for patrons.
• Handled cash transactions accurately and efficiently, strictly adhering to cash-handling procedures and maintaining a balanced cash register.

Online Sales Representative at KAIMAX (2021-01 – 2021-03)

• Recognized as the top-performing team member for consistently achieving the highest sales record through effective communication and customer engagement.
• Managed a high volume of customer inquiries via email, chat, and phone, guiding customers to make informed purchase decisions for a positive shopping experience.
• Collaborated closely with the marketing team to develop and implement targeted online campaigns, enhancing engagement and brand visibility.
• Conducted thorough market research to identify emerging trends and customer preferences, contributing valuable insights for product development and inventory management.

Bachelor of Science in Criminology – Pangasinan State University (2025)