Kyle

BSIT fresh graduate with hands-on experience in software functional testing, network troubleshooting, and technical support — gained through a live IT internship and a full capstone project, not just classroom exercises. Comfortable working across web development (JavaScript, PHP, SQL), QA, and systems administration, with strong documentation habits. Brings current, up-to-date technical training and a fast-learning curve to an entry-level QA, technical support, or web development role.

OJT Intern at Bataan Heroes College (2026-01 – 2026-05)

MIS Department

• Resolved 10-15 user support tickets weekly covering hardware, software, and network access issues.
• Diagnosed and restored LAN/Wi-Fi connectivity during network outages, reconnecting staff to core servers and databases.
• Configured IP/DNS settings and inspected network hardware (cabling, routers, switches) to minimize workstation downtime.
• Managed institutional records and student portal accounts, handling credential resets, permission updates, and lockout issues

Bachelor of Science in Information Technology – Bataan Heroes College (2022 – 2026)