Kysie Aldover

To obtain a challenging career in the field of health care or administration this will utilize my professional knowledge and skills at its best and give an opportunity for the continuous advancement and improvement of my skills for a prospective career pursuit.

Medical Records Clerk - Fatima University Medical Center - Antipolo City, Rizal

(2026-01 - 2026-08)

• Maintained, organized, and updated patient medical records, ensuring accuracy and completeness of documentation.
• Processed and monitored requests for medical records and coordinated with patients, physicians, nurses, and hospital departments.
• Prepared and checked medical documents required for PhilHealth and insurance claims, including supporting records and attachments.
• Coordinated with physicians regarding incomplete or missing medical documentation and followed up on required signatures and reports.
• Reviewed records for missing documents, including anesthesia, IV sedation, diagnostic results, and other required clinical documentation.
• Assisted patients with medical record inquiries and informed them about the status and availability of their records.
• Handled confidential patient information in accordance with hospital policies and privacy requirements.
• Maintained proper filing and retrieval of medical records and ensured documents were properly organized and accessible.
• Coordinated with different departments to obtain, verify, and complete patient documentation.
• Prioritized urgent requests and managed multiple medical record requests while maintaining accuracy and timely completion.
• Prepared notices, letters, and other administrative documents related to patient records and hospital requirements.
• Performed data entry and updated patient information in the hospital's electronic systems.
• Assisted doctors and healthcare staff by providing requested records and documentation needed for patient care and administrative processes.

Outpatient Helpdesk Specialist - Maxicare Healtcare Corporation - The Medical City – Ortigas Pasig

(2025-03 - 2025-06)

responsible for assisting members and customers with their health-related inquiries, issues, and concerns, primarily focusing on ensuring smooth and efficient service delivery. They handle a range of tasks, including issuing Letters of Authority (LOAs) after coverage assessment, explaining non-coverage rationales, resolving customer feedback, and providing general support for Maxicare's healthcare products and service

Nursing Aide - Specialty Clinic - King Fahad Military Medical Complex - Dhahran, Kingdom of Saudi Arabia

(2023-01 - 2024-10)

• Help patients use the bathroom
• Clean and bathe patients or residents
• Maintain patients’ hygiene and change bedding
• Turn, reposition and move patients between wheelchairs, seats and beds
• Serve meals and help patients eat their food
• Measure vital signs like blood pressure and temperature
• Listen to patients regarding any health concerns they might have and report details to a Registered Nurse or Doctor
• Assigned to Diabetic Clinic, Endocrine Clinic, General Surgery Clinic, Urology Clinic, Speech Therapy Clinic, Optha Screening Clinic, Adult Neurology Clinic, Orthopedic Clinic. Plastic Surgery Clinic

Operation and Support Assistant - King Fahad Military Medical Complex - Dhahran, Kingdom of Saudi Arabia

(2018-11 - 2023-01)

• Organize office and assist associates in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information, Schedule and plan meetings and appointments, Monitor level of supplies and handle shortages, Resolve office-related malfunctions and respond to requests or issues, Coordinate with other departments to ensure compliance with established policies, Maintain trusting relationships with Patients, Doctors,

Administrative Assistant - Far Eastern University - Philippines

(2017-10 - 2018-10)

• Compiles data from a wide variety of sources (e.g. student information, time sheets, calendars, expenditures/budget, etc.) for the purpose of preparing reports, making recommendations; and/or preparing information for assigned administrator.
• Coordinates a wide variety of projects, functions and/or program components (e.g. meetings, in-service events, transportation and supplemental educational services for students attending program improvement schools, etc.) for the purpose of completing activities and/or delivering services in a timely fashion.
• Coordinates office communications (e.g. initiating and answering phone calls, screening and routing calls, relaying messages, etc.) for the purpose of conveying information and conducting business work order status, budget reports, etc.) for the purpose of achieving goals and meeting target dates in compliance with

Sales Admin Assistant - Globe Tape Incorporated - Philippines

(2017-06 - 2017-10)

• Provides clerical and minor technical support for the sales department of a company or major organization. Recordkeeping responsibilities may include sales and expense reports, electronic databases and sales proposals for prospective customers. Administrative assistants also plan meetings and ensure that sales representatives in the field are in contact with home office staff. Report directly to the management of the sales department, though they work independently with minimal oversight.

Secretary / Office staff - Pearlux Trading Corporation - Philippines

(2016-01 - 2017-06)

• Organize office and assist associates in ways that optimize procedures Sort and distribute communications in a timely manner Create and update records ensuring accuracy and validity of information, Schedule and plan meetings and appointments, Monitor level of supplies and handle shortages, Resolve office-related malfunctions and respond to requests or issues, Coordinate with other departments to ensure compliance with established policies, Maintain trusting relationships with suppliers, customer

Administrative Assistant 1 - St. Luke’s Medical Center - Philippines

(2015-09 - 2015-11)

• Checking in patients at the front desk, Answering the phone, Scheduling patients for the proper appointment, Interviewing patients for case histories in advance of appointments, Compiling medical records and charts, Process insurance payments, Operating computer software and office equipment, Transferring lab results to the appropriate clinician, Maintaining supplies and appearance for the office

Computer Operator - National Housing Authority - Philippines

(2013-01 - 2015-07)

• Assists with the operation of a computer system and related equipment; does related work as required

Estate Management Assistant - National Housing Authority - Philippines

(2011-03 - 2012-12)

• Review submitted application forms for completeness and accuracy of documents and information submitted. Initiates line action in the processing and documentation of application forms prior to final review of Estate Management Specialist.
• Prepares notices of award, Provides recommendatory actions on the application processed
• Prepares conditional contract to sell. Filing and sorting of documents.
• Performs other related functions as may be required.

Clerk Processor B - National Housing Authority - Philippines

(2009-07 - 2011-03)

• providing a clerical, typing and word processing service to a department;
• providing efficient and effective clerical, typing, data inputting and word processing support to colleagues; being familiar with the department's clerical procedures and to contribute to the requirements of the service; ensuring that members of the public receive such specialized advice and assistance as may be required by proper referral to the appropriate Officers within the Council; receipting of monies and payments into appropriate accounts on behalf of the Council; conforming to the depart

Nursing Assistant - Total Care International, Kingdom of Saudi Arabia (2021 - 2022)

Bachelor of Science in Office Administration - Major in Office Management - University of Caloocan City, Caloocan City (2010 - 2012)

Associate in Computer Secretarial - University of Caloocan City, Caloocan City (2007 - 2009)

Secondary - Benigno Aquino Jr.High School, Caloocan City (2004 - 2007)

Elementary - Bagong Silang Elementary School Main, Caloocan City (1998 - 2004)