Laurrennz Bigtas

Oversee end-to-end compliance onboarding processes for client accounts, ensuring strict adherence to regulatory and company standards. Manage candidate integration and documentation to guarantee a smooth, compliant transition for all new hires. Maintain high accuracy and attention to detail throughout the onboarding pipeline in a high-volume recruitment environment.

Talent Acquisition Specialist - PSG Global Solutions

(2026-07)

• Oversee end-to-end compliance onboarding processes for client accounts, ensuring strict adherence to regulatory and company standards.
• Manage candidate integration and documentation to guarantee a smooth, compliant transition for all new hires.
• Maintain high accuracy and attention to detail throughout the onboarding pipeline in a high-volume recruitment environment.
• Collaborate directly with operations and client management teams (Operations - Phoenix) to ensure all pre-employment requirements and benchmarks are met.
• Specialize in Technical and Healthcare Recruitment sourcing, candidate engagement, and compliance tracking.

Talent Acquisition Associate (TEMP) - VXI Global Solutions

(2026-04 - 2026-06)

• Conducted initial and preliminary interviews for Operations Associate applicants, evaluating communication skills, work readiness, and job compatibility.
• Coordinated seamless applicant endorsements and managed interview scheduling directly with operations teams.
• Assisted candidates through the end-to-end recruitment lifecycle, including pre-employment requirements and onboarding documentation.
• Maintained and updated recruitment trackers, databases, and candidate records with high accuracy in a fast-paced hiring environment.
• Executed daily applicant touchpoints and follow-ups via phone calls, emails, and SMS to drive conversion and engagement.

Customer Service Representative - Verizon

(2025-09 - 2026-03)

• Demonstrated active listening and empathy in structured client interactions, identifying concerns and providing appropriate support and solutions
• Utilized critical thinking and problem-solving skills to assess concerns and deliver accurate, client-centered responses
• Maintained confidential and detailed documentation of interactions, ensuring proper case tracking and ethical handling of sensitive information
• Managed high-pressure situations with strong time management and adaptability in a fast-paced environment

Internship - St. John Custodial and Psychiatric Therapeutic Home

(2025-05 - 2025-07)

• Conducted psychological assessments and case studies under supervision.
• Developed and facilitated psychosocial programs to enhance patient well-being.
• Engaged in patient interaction, rapport-building, and therapeutic activities.
• Administered psychological tests, analyzed results, and contributed to case presentations.

Bachelor of Science - Psychology Major in Clinical Psychology - University of Caloocan City (2020 - 2025)

High School Diploma - Humanities and Social Sciences, with honors (HUMSS) - Ismael Mathy Sr. High School (2018 - 2020)