Lem Esquilla
Customer Service Associate
Talent
PanaboMember since August 5, 2026
Customer Service
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Customer Service
About
One year of experience in retail customer service, assisting customers in fast-paced environment. Skilled in handling inquiries, resolving concerns, processing transactions. Delivering outstanding service across multiple communication channels.
Experience
Customer Service Associate at Fully Booked (2024-04 – Present)
- Answered customer inquiries regarding products, services, policies, and pricing.
- Process customer requests accurately and efficiently.
- Processed orders, payments, returns, exchanges, and account updates.
- Assisted customers through in-person interactions and other communication channels.
Store Clerk/Cashier at 7-Eleven (2024-08 – 2024-11)
- Performed ordering, receiving, price tagging, and product display tasks.
- Handled cashier duties, customer assistance, and store maintenance.
- Assisted customers with product and store-related concerns.
Education
Bachelor of Science in Hospitality Management – HolyCrossofDavaoCollege (2022 – 2023)
Skills
Customer Service Associate
