Leomerson Picar

Result-driven Quality Engineering Analyst with 3+ years of experience in project control services and delivery operations for global accounts (AT&T, Lumen).

Experience in automating manual PMO processes using PowerPlatform (PowerApps, PowerAutomate, PowerBI). Proven track record in managing resource compliance for large-scale initiatives (~700 resources) and ensuring alignment with program standards across international time

Quality Engineering Analyst / Project Control Services Practitioner - ACCENTURE, INC.

(2024-05)

• Process Innovation: Developed custom tools via PowerApps and PowerAutomate to streamline manual tracking, significantly reducing reporting turnaround time and human error.
• Resource Administration: Managed onboarding/offboarding, Project ID (PID) requests, and payroll-related access for a pool of ~700 resources.
• Compliance & Governance: Led monitoring for Smoky MSPS timesheets, ensuring 100% submission compliance through strategic reminders and stakeholder guidance.
• Strategic Operations: Handled high-volume administrative requests with precision; maintained consistent performance in night shift schedules for global delivery.

Project Control Services Practitioner PMO - ACCENTURE, INC.

(2022-01 - 2024-04)

• Project Oversight: Monitored execution of project activities to ensure strict alignment with Program Control Services (PCS) standards and delivery benchmarks.
• Risk & Issue Management: Implemented proactive mitigation strategies and managed issue resolution processes to prevent project disruptions.
• PMO Facilitation: Overseeing deliverable tracking and reporting, enhancing operational transparency for leadership and global stakeholders.
• Global Support: Provided seamless project support across international time zones in a high-pressure night shift environment.

Bachelor of Science - Information Technology (2020)