Leonell Melitante
IT Helpdesk Support | MIS PERSONNEL
Talent
Taguig, National Capital Region, PhilippinesMember since July 20, 2026
End-user supportRemote supportDiagnosis and problem-solvingVirus and Malware RemovalMacOS TroubleshootingWindows TroubleshootingHardware TroubleshootingNetwork Troubleshooting
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End-user supportRemote supportDiagnosis and problem-solvingVirus and Malware RemovalMacOS Troubleshooting
About
Detail-oriented IT Support Specialist with experience in troubleshooting hardware, software, and network issues. Seeking to provide excellent technical support and ensure seamless IT operations for businesses.
Experience
IT Specialist Support at NSB Engineering Design and Fabrication (2022-09 – 2025-03)
- Configured hardware, devices, and software to set up workstations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Maintain servers and systems to keep networks fully operational.
IT Support Staff at Stotseberg Leisure Park and Hotel Corp. (2025-05 – 2026-06)
- Provided technical support for Windows PCs, MacBooks, and Apple devices.
- Installed and configured macOS, Lark Suite, and software applications.
- Performed CCTV installation, PC setup, and troubleshooting.
- Assisted users with hardware, software, network, and printer issues.
- Delivered remote and on-site IT support and maintenance.
Education
Bachelor Of Science in Information Technology – Southwestern Institute of Business and Tech. (2022)
Junior High and Senior High School – Fortuna National School
Skills
IT Helpdesk SupportMIS PERSONNEL
