Buan, Jerham M.
IT Support, IT Staff, IT Helpdesk
Talent
Angeles CityMember since June 18, 2026
CommunicationIt SupportTroubleshooting
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CommunicationIt SupportTroubleshooting
About
A motivated Computer Science graduate with foundational OJT experience in IT Support and technical troubleshooting. Capable of assisting users with hardware setups, software installations, and everyday computer issues. Resourceful, eager to learn, and dedicated to building practical skills while providing reliable, friendly technical assistance to team members and users.
Experience
IT Support Intern (OJT) at Clark Outsourcing (2025-03 – 2025-05)
- Assisted with hardware troubleshooting, including office PCs, headsets, and peripherals.
- Handled basic software installations, OS updates, and employee workspace setups.
- Provided direct technical assistance to staff facing everyday desktop and connection issues.
- Documented basic IT procedures to support daily team operations.
Education
Bachelor of Science in Computer Science – Systems Plus College Foundation (2022-08 – 2026-04)
Skills
IT SupportIT StaffIT Helpdesk
