Lianne Camama

Results-driven professional specializing in ensuring the accurate and timely calculation and processing of monthly and quarterly commission payouts for a globally distributed workforce, consistently meeting deadlines and compliance standards. I played a pivotal role before in establishing and managing Sales Incentive Plans, gaining expertise in Bonus and Commission earnings. Currently, the sole Manila-based team member supporting administrative function and primary contact for coordination with global stakeholders.

Now, I am actively pursuing opportunities to further advance my career in the same field.

Sales Compensation Specialist at Infinit-O Philippines (2024-08 – Present)

• Acts as the primary point of contact for ensuring correct updates of new hires, transfers, and terminations in both the Factsheet and CaptivateIQ systems.
• Regularly generates and updates weekly reports to identify gaps and ensure accuracy in the data.
• Manages compensation plan sending to align with business goals and and policy guidelines.
• Proactively handle ad-hoc compensation requests and address inquiries from sales employees and management
• Identify opportunities for process optimization and drive initiatives to improve the overall sales compensation.

Training and Quality Assurance Senior Specialist at Pearson Management Services Philippines Inc. (2022-08 – 2024-08)

• Supervised compliance with the designated audit sample sizes for Rewards towers, specifically GCP and SIP, in accordance with the completion percentage requirements outlined by Operations.
• Lead the preparation of monthly and annual Quality Performance Review (QPR) for Rewards team.
• Played a crucial role as one of the key contributors in the inception of the new Escalation Prevention process, spearheaded the conceptualization phase and actively collaborated with other teams to acquire valuable knowledge and insights.
• Acted as an intermediary with Rewards to ensure clear communication between both parties, facilitating effective coordination of changes and addressing challenges.
• Customized the Sales Incentive Plan (SIP) training approach to be particularly new-hire friendly, placed emphasis on comprehensive navigation guidance and activities designed to assess their understanding.
• Provided essential pre-QA support to guarantee the accuracy of details in Eligibility Letters and Results Timelines (SIP) and for Reconciliation reports of UK Benefits.
• Successfully spearheaded a project, ensuring the completion of absence proration input for all 45 SIP eligible employees.

Rewards Senior Administrator at Pearson Management Services Philippines Inc. (2019-10 – 2022-08)

• Oversaw the implementation of the Rewards - SIP (Sales Incentive Plan) work intake project in Manila hub.
• Successfully spearheaded three Annual Sales Incentive Plan Programs during the Q1 seasons of 2020, 2021, and 2022, each tailored to different eligibility cycles for 1,500+ employees (bi-monthly, quarterly, semi-annual, annual) globally ensuring their accurate Bonus and Commission Earnings payment.
• Performed manual calculations as requested by the Business Point of Contact (POC) to accurately reflect the employee's received earnings.
• Collaborated closely with the SIP Director in the UK and Global Reward Partners in Hong Kong and India to address any gaps identified within the SIP process.
• Trained new members to get accustomed with the day to day operations within Rewards.
• Ensured comprehensive documentation of SIP steps in alignment with Pearson Global policies, while incorporating local business requirements.
• Previously managed cases for the Rewards - Global Compensation Program team (involved in Annual Salary Review, Annual Incentive Plan, Compensation Toolkit, etc.)
• Ensured the accuracy and alignment of Performance Metrics with global requirements and promptly communicated any missing data or inaccuracies.
• Assisted in managing Global Compensation Program activities throughout Q1, a peak period. Responsibilities included processing requests related to the Annual Incentive Plan and Annual Salary Review.
• Diligently handled Post Approval Data Changes to ensure timely implementation of requests for the upcoming Fiscal Year.
• Special Project: Salary Ranges 2020 for Brazil, Argentina, Germany, Italy, and France

Workforce and Assignment Administrator at Pearson Management Services Philippines Inc. (2017-11 – 2019-10)

• Handled the updates of LATAM Work Instructions in compliance with Global Pearson policy.
• Connected with different Local HRs for their local LatAm requirement inputs.
• Managed requests with their Data Changes and Offboarding information in Fusion.
• Assisted other team members who had questions or clarifications with LatAm's processes
• Generated reports to effectively communicate requested changes via email.
• Assisted in conducting quality checks on interns' work across APAC, EMEA, and LatAm regions.
• Responsible for verifying the accuracy of all details and documents endorsed by the Recruitment team, ensuring they are correctly reflected in Taleo before onboarding them in Fusion.
• Verified term dates entered in Fusion and sent all the pertinent documentation to employees before they leave Pearson.
• Managed high call volumes on a temporary basis.

Recruitment Assistant at People Depot Inc. (2015-09 – 2017-07)

• Analyzed requirements by carefully assessing job description and qualifications in order to find suitable candidates.
• Facilitated sourcing by using various channels (Job Posting, Social Networking Sites, Personal Networking, Linkedin).
• Administered personal and/or phone interviews to candidates.
• Endorsed candidates to clients meeting both qualitative and quantitative requirements.
• Monitored and managed candidates (endorsement, interview process, final stages, start date up to completion of warranty period).
• Performed other duties that may be assigned from time to time in relation to Recruitment.

Bachelor of Business Administration in Human Resources and Development Management – University of Santo Tomas