Lorina Monsada

Detailed-oriented and solutions-focused professional with extensive experience in managing a broad range of operations including administrative support and assistance, staff monitoring and development and customer service and support.

Branch Supervisor at SSL888 Trading Corporation (2025-08 – 2026-02)

• Managing the staff members, training new recruits, payroll process, keeping trace of all financial transactions, filling documents, enduring high standard of customer service, administering all departments, making sure the employees adhere to time punctuality.
• Maintaining uniformity in the branch operations, verifying and approving the staffing requirements, all financial accounts and taking necessary actions for any escalated issues.

Sales Supervisor at ADDESSA Corporation (2007 – 2017)

• Manage sales representatives, conduct performance evaluation and implement coaching strategies that improve team productivity.
• Develop and execute strategic sales plans to increase market share and achieve individual and team quota.
• Manage inventory, oversee daily store operations and collaboratewith other departments to optimize the overall sales process.
• Maintain high levels of customer satisfaction and building loyal client relationship.

Cashier/Encoder at ADDESSA Corporation (2017 – 2025)

• Responsible for processing financial transactions and digitizing business record.
• Balance cash registers, reconcile total collections and manage petty cash funds.
• Prepare DailyCash Report(DRC), sales journals and various financial summaries for the finance and accounting team.
• Encode customer information, sales receipts,inventory updates and daily collection data into accounting software or spreadsheet(e.g. Sap and Nelsoft system)

Bachelor of Secondary Education in Mathematics – University of Pangasinan (2023-11-22)