Lynde Juntado

To utilize my knowledge and skills where I can apply my educational background and work experiences as an edge to enhance my professional capabilities as an individual.

Leasing and Housing Specialist - Memphis Passive Property Management

(2026-07 - 2026-10)

• Lead Generation; Collect names, emails, or phone numbers via rental websites.
• Speaking with prospective tenants by phone and pre-screen them under the company rules.
• Helping applicants understand rental requirements.
• Collecting and reviewing application documents.
• Following up with prequalified leads submit their application.
• Helping Section 8 leads and applicants move through the approval process.
• Keeping accurate notes and records in company systems.

Leasing Agent Assistant - Solid Rock Realty

(2022-08 - 2026-06)

• Answer general questions to prospective applicants interested in our available rentals.
• Keep Landlords up to date with the demand for their rental unit and make recommendations accordingly.
• Respond to Landlord and Tenant questions in a timely fashion.
• Ensuring prospective tenants can view units through our self-access viewing lockboxes.
• Screen tenants which includes verifying paystubs, employment, reference checks, criminal background reports, eviction reports, and credit reports.
• Track and coordinate lock boxes.
• Advertise properties for rent.
• Perform Comparable Market Analysis for new rental listings and lease renewals.
• Follow all U.S. and Colorado Fair Housing Laws.
• Ensure a smooth move in for the Tenant.
• Communicate with Property Management Team.
• Other assigned tasks as necessary.

Virtual Assistant - Claims Specialist - LossExpress (FastLane LLC)

(2022-01 - 2022-05)

• Contact lenders for total losses to obtain the necessary loan information for the customer's vehicle insurance claim.
• Answering Lender and member queries through Zendesk live chat;
• Faxing and emailing documents to the lender;
• Providing claim information to the Lender for total loss vehicles;
• Requesting necessary documents to process the total loss;
• Assisting the adjuster in obtaining the Title for total loss vehicles; and
• Assisting the adjuster in obtaining requested documents such as Letter of Guarantee, Copy of Title, Power of Attorney, Lien Release, etc. to process the claim.

ESL Teacher - 51Talk

(2021-01 - 2022-02)

• Basic English tutor for young (age range: 4-16 y.o) and adult Chinese learners;
• Excellent communication skills;
• Taught children by the use of TPR, my own teaching materials, and online platform;
• Submitting Lesson Memo every after class and summarize the students progress, and what needs to improve;
• Creating a fun, engaging, and effective lesson for students; and
• Maintain open communication with parents.

Leasing Assistant - Shopping Center Management Corporation (SM City Bacolod)

(2018-06 - 2019-08)

• Performing department administrative functions, including -- maintaining department files, copies, faxing and sorting of files, calendar management, monitoring memos, assisting new and potential tenants, meeting planning, and ordering department’s office supplies;
• Responsible for Weekly, Monthly Sales and Productivity reporting to Leasing Manager;
• Prepare department’s minutes of the meeting;
• Prepare and in-charge of Award Notice for new tenants;
• Prepare Lease Concept Materials and obtaining business owners information, history of the business, photos, and other requirements;
• Responsible of Leasing Manager’s appointments and schedules;
• Manages tenants requests, complains, and other concerns;
• Receives and responds to incoming calls from tenants or others;
• Prepare memos and letters to tenants;
• Ensure that all tenants requests are assisted and have an approval from the Leasing Managers;
• Maintains tenant relationship; and Monitoring mall occupancy.

Bachelor of Science and Business Administration - Majors in Operations Management and Business Economics - University of St. La Salle - Bacolod (2014-06 - 2018-03)

On-the-Job Trainee - Sourcing and Recruitment Department (Convergys Bacolod) - University of St. La Salle - Bacolod (2017-04 - 2017-06)

Negros Occidental High School (2013-06 - 2014-03)

Education and Training Center School II (2009-06 - 2010-03)