Logistics and Customer service Coordinator - Amazon - Tokyo/Japan
(2025-10 - 2026-02)
- Coordinated daily inbound and outbound warehouse administration and logistics operations.
- Tracked shipments and inventory with ERP logistics software and real-time internet updates, using browser developer tools to diagnose portal performance issues and improve team response time to shipment problems.
- Worked closely with carriers, warehouse teams, and supervisors to quickly resolve transportation delays, leveraging French language proficiency CEFR C1 and English language proficiency CEFR B2 to liaise with francophone partners and consistently achieve on-time deliveries.
- Strictly followed Amazon safety policies and Japanese workplace standards, completed all safety training, proactively identified and reported potential hazards, and helped maintain a zero-incident workplace throughout my employment.
Supply Chain & Materials Coordinator - ENGENE Co,.ltd - Tokyo/Japan
(2025-01 - 2025-08)
- Managed procurement and inventory using SaaS platforms, troubleshooting system issues to ensure smooth project operations.
- Negotiated and coordinated with domestic and international suppliers in a non-scripted environment for cost-effective and timely material delivery.
- Monitored material usage, verified deliveries, and implemented inventory controls to prevent shortages or surpluses, demonstrating strong time management.
Assistant Production - PRESS KOGYO - Kanagawa/Japan
(2021-10 - 2024-12)
- Performed quality control checks throughout production using calibrated inspection tools, which ensured products met specifications and lowered defects by 15%.
- Achieved two years with zero incidents by inspecting equipment, training staff, and fixing hazards quickly.
- Diagnosed and resolved production issues by quickly identifying root causes and implementing solutions, reducing line stoppages and consistently keeping output on schedule.
- Followed precise technical assembly instructions using calibrated tools to improve product quality and reduce errors.
- Coordinated tasks and managed inventory on the production line, reducing downtime and increasing workflow efficiency by 15%.
Supply Chain Assistant - Yamato Transport Co.,Ltd - Atsugi/Japan
(2020-11 - 2021-08)
- Maintained 98% inventory accuracy by implementing daily stock tracking procedures and resolving discrepancies quickly to ensure efficient warehouse operations.
- Streamlined procurement processes by actively coordinating with suppliers, which improved order accuracy and reduced delivery delays.
- Managed logistics and supply chain coordination by proactively tracking shipments, resolving delays, and collaborating with vendors, resulting in a 15% increase in on-time deliveries and improved customer satisfaction.
- Maintained and organized accurate records with logistics software, which improved data retrieval speed and reduced record-keeping errors, enhancing overall team efficiency.
- Identified and resolved supply chain discrepancies by analyzing process data and working with cross-functional teams, which reduced order errors by 20% and improved on-time delivery.
