Ma. Jesusa Cano

Results-driven HR professional with extensive experience in recruitment, onboarding, employee relations, compensation and benefits, and organizational development. Proven ability to align HR strategies with business objectives, drive employee engagement initiatives, and manage multiple HR functions while maintaining confidentiality and professionalism.

HR Operations Supervisor - TaskUs Outsourcing Philippines, Inc. (Molino, Bacoor Site) - Bacoor, Philippines

(2025-06)

Lead and mentor a team of HR Generalists, ensuring effective delivery of Employee Relations and People Operations services. Manage employee relations cases, due process, disciplinary investigations, and administrative hearings while ensuring compliance with Philippine labor laws and company policies. Serve as the HR business partner for leaders by providing strategic guidance on employee relations, performance management, and workplace concerns.

Represent the organization in DOLE and NLRC conferences, hearings, and proceedings, particularly for complex and high-level employee relations cases. Oversee background checks, employee verifications, policy implementation, and key HR initiatives to support business objectives.

• Led complex employee relations investigations and disciplinary proceedings while ensuring legal compliance and procedural fairness.
• Represented the company in DOLE and NLRC conferences and hearings involving high-level employee relations matters and labor disputes.
• Partnered with business leaders to resolve workplace concerns, improve employee relations, and drive HR operational excellence.
• Successfully mentored and developed a team of HR Generalists, strengthening service delivery and stakeholder engagement.

People and Culture Assistant Manager (In-Charge) - CCLI Premier Hotels, Inc. (Citadines Bacolod City, an Ascott Brand)

(2024-03 - 2024-12)

Pioneered the recruitment and HR setup for a pre-opening hotel, building the workforce from the ground up. Partnered closely with leadership to drive onboarding, employee engagement, and organizational culture initiatives.

• Recruited the full hotel team from ground zero, across all departments
• Spearheaded CSR initiatives and staff engagement programs
• Managed payroll, benefits, and ensured full compliance with legal and organizational requirements
• Supported employee relations, internal investigations, and policy implementation

People and Culture Executive - Cluster Recruitment - Scotts Philippines, Inc. (The Ascott Limited Philippines Corporate Office)

(2022-07 - 2024-03)

Developed and executed innovative recruitment strategies to attract top talent. Ensured diversity and compliance in hiring processes.

• Created targeted sourcing strategies and improved recruitment timelines
• Advocated diversity in recruitment and crafted job descriptions

People and Culture Executive - Scotts Philippines, Inc. (The Ascott Limited Philippines Corporate Office)

(2022-03 - 2022-06)

Administered employee benefits and ensured statutory compliance for the hotel cluster.

• Streamlined benefits processes and generated compliance reports.

HR & Admin Supervisor - Compensation/Benefits & Employee Relations - Sika Philippines, Inc.

(2020-11 - 2022-02)

Managed compensation, benefits, and employee relations to align HR strategies with business goals. Oversaw HRIS functions for regional reporting.

• Administered regional compensation plans and resolved employee issues
• Provided HR insights through APAC region reporting

Human Resource Supervisor - Global Maxx Manufacturing Corporation

(2019-10 - 2020-11)

Led recruitment, payroll, and employee engagement initiatives. Collaborated with vendors and analyzed HR trends to improve efficiency.

• Led recruitment efforts and improved employee engagement
• Conducted HR trend analysis to optimize operational processes

Part-Time Instructor - AMA School of Medicine

(2019-03 - 2019-09)

Psychometrician/HR Specialist - Tulay Sa Pag-Unlad Inc.

(2016-10 - 2018-07)

Recruitment Assistant II - Bladegrass Technologies Inc.

(2016-02 - 2016-08)

Recruitment Specialist/Psychometrician (OIC) - NCST-IIRT

(2013-01 - 2014-06)

Master of Arts - Psychology - Adamson University - Manila (2013)

Bachelor of Arts - Psychology - Philippine Christian University - Manila (2007 - 2011)