Maken Meren

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store/company efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

E-commerce Specialist - SEC MOTOSUPPLY - Noveleta, Cavite

(2026-04 - 2026-06)

• Managed and improved digital marketing and content strategy across all channels, including content creation.
• Implemented precise inventory updates and product listing feed improvements, driving an increase in overall site traffic and sales.

Store Head - BAKEOFF CAFE - Cavite City

(2025-03 - 2026-03)

• Increased the volume number of customers due to excellent service provided.
• Completed point of sale opening and closing procedures while managing inventory control, cash control, and store opening and closing procedures.
• Assisted with training and mentoring new staff members.

Customer Support - IDNPLAY Corporation - Makati City

(2023-06 - 2024-11)

• Proven ability to manage multiple task at the same time.
• Solid professionalism, organized time management, and quality customer service skills.

All-Around Service Staff - Kape't Bahay Coffee Shop

(2021-07 - 2023-03)

• Improved sales revenue and efficiencies through annual, monthly, and bi-weekly meetings on goals and targets with staff to improve business operations and retain customer.
• Exceptional memory, rapport building, and maintained a friendly, welcoming and sanitized working area and dining area for guests and customers.