Manilyn Fajardo

Senior Finance Coordination and Administration Manager with 12+ years of experience in non-profit and member-based organizations. Proven expertise in administration management, finance coordination, membership services, and stakeholder engagement. Adept at overseeing end-to-end office operations, accounts receivable, compliance documentation, supplier and government coordination, and employee lifecycle management.

Recognized for streamlining processes, maintaining accurate financial and administrative records, and driving membership growth, retention, and engagement.

Finance Coordination and Administration Manager - British Chamber of Commerce of the Philippines Inc.

(2012-06)

• Served as the primary point of contact for all administrative concerns, effectively managing inquiries and facilitating smooth office operations.
• Monitored inventory of office supplies, meticulously overseeing purchasing activities within budgetary constraints to maintain optimal stock levels.
• Ensured office functionality by overseeing equipment maintenance and timely replenishment of essential supplies.
• Maintained accurate records of all petty cash transactions and meticulously filed receipts, ensuring transparency and accountability.
• Coordinated meetings of the Board of Directors and special gatherings, proficiently recording minutes to document proceedings.
• Managed employee lifecycle processes, including sanctions, terminations, resignations, and conducting insightful exit interviews.
• Maintained meticulous attendance records, summarizing leaves, absences, and suspensions to facilitate HR decision-making.
• Facilitated travel and lodging arrangements for Trustee/Executive Director, demonstrating a keen eye for detail and organizational skills.
• Led recruitment efforts, from job postings and interviews to evaluating candidates, ensuring a seamless hiring process.
• Spearheaded the development, review, and enhancement of administrative systems, policies, and procedures, fostering operational efficiency.
• Prepares monthly financial reports and materials for Board presentations.
• Assists in bank reconciliations and supports resolution of discrepancies.
• Reviews vendor payments, reimbursements, and check releases for documentation accuracy.
• Maintains proper filing of finance-related documents such as receipts and invoices.
• Prepares audit documentation and responds to finance-related concerns.
• Work with the finance department to file government benefits and renew office permits, ensuring compliance with regulations.
• Acted as the primary point of contact for current and prospective members, addressing inquiries across various communication channels and fostering strong member relations.
• Managed and maintained membership accounts and a comprehensive database containing company information, renewal schedules, acquisition plans, and monthly reports, ensuring accurate and up-to-date records.
• Designed membership benefits and observed member trends and feedback to refine offerings and enhance member satisfaction.
• Collaborated with the marketing department to develop and execute membership recruitment strategies, leveraging marketing channels effectively.
• Oversaw the membership application process, including requirements, ratifications, approvals, and payments
• Prepared monthly membership reports and presentations for Board meetings
• Partnered with the marketing department to organize membership drives, plan member events, and implement outreach strategies aimed at increasing membership and engaging existing members.
• Work with marketing team for membership campaigns, including on-site promotions, direct mail, and media marketing, driving member involvement and support.
• Coordinates with the finance team on invoicing, payroll review, and processing.
• Manages accounts receivable for membership dues, including billing, monitoring, and follow-up.