Maranel Pasculado

Throughout my career, I have demonstrated excellent communication and interpersonal skills, consistently providing exceptional customer service and driving sales growth. I have also developed strong operational expertise, ensuring efficient and effective processes in fast-paced retail environments. My leadership skills have allowed me to effectively manage teams, prioritize tasks, and meet deadlines.

I am a results-driven professional with a strong work ethic and a passion for delivering exceptional results.

Warehouse & Retail Manager - KM GARMENTS OVERRUNS.PH CLOTHESHOPPE

(2021-01)

• Oversees daily retail and warehouse operations to ensure efficiency and smooth workflow
• Manages inventory, including stock receiving, organization, replenishment, and audits
• Supervises and trains staff while maintaining high standards of customer service
• Ensures store safety, cleanliness, compliance, and achievement of sales targets

Store Manager - Golden Lee Department Store

(2020-01 - 2021-12)

• Oversees store operations: Ensures smooth daily activities, maintains store appearance, and enforces company policies.
• Drives sales & profitability: Achieves sales targets, manages budgets, and implements merchandising strategies.
• Leads & develops staff: Supervises, trains, and motivates employees to provide excellent customer service.
• Manages inventory & compliance: Monitors stock, coordinates with suppliers, and ensures safety and regulatory compliance.

Sales & Service Associate - Eastwest Bank Corporation

(2017-01 - 2020-12)

• Assists customers with banking transactions such as deposits, withdrawals, and account inquiries
• Promotes bank products and services to help meet sales goals
• Ensures accurate processing of transactions while maintaining confidentiality and compliance
• Provides excellent customer service by addressing concerns and building strong client relationships

Sales & Customer Service Associate - Asia United Bank

(2012-01 - 2017-12)

• Assists clients with daily banking transactions, account services, and inquiries
• Identifies customer needs and recommends appropriate bank products and services
• Processes transactions accurately while ensuring compliance with bank policies and security standards
• Builds strong customer relationships by delivering professional and efficient service

Branch Teller - Asia Trust Development Bank

(2012-02 - 2012-06)

• Processes financial transactions such as deposits, withdrawals, payments, and fund transfers accurately
• Verifies customer identity and ensures compliance with banking procedures and security protocols
• Balances cash drawers and maintains proper records at the end of each shift
• Provides courteous customer service by assisting with inquiries and resolving basic concerns

Bachelor of Science in Commerce - Business Management - La Salle College of Antipolo (2006-01 - 2011-12)

St. Elijah Christian Academy (2002-01 - 2006-12)

Peace Village Elementary School (1996-01 - 2002-12)