Marco Magsombol
CUSTOMER SERVICE REPRESENTATIVE
Hire this person
Send a job offer directly to this candidate
About
Looking forward for an opportunity where I can exercise my skills and contribute achievements of the goals towards growth of the company.
Experience
CUSTOMER SERVICE REPRESENTATIVE - Teleperformance
(2021-04 - 2021-07)
Dedicated and empathetic customer advocate with excellent communication skills, providing timely solutions and fostering long-term relationships. Proficient in:
- Responding to diverse customer inquiries
- Resolving product/service issues efficiently
- Delivering accurate information and support
- Addressing complaints with professionalism and empathy
- Collaborating with internal teams for seamless resolution
CONTENT MODERATOR - Conectys
(2022-04 - 2024-12)
Detail-oriented and discerning content expert ensuring online safety and compliance. Skilled in:
- Reviewing user-generated content
- Enforcing community guidelines and policies
- Identifying and addressing harmful or inappropriate content
- Collaborating with cross-functional teams for efficient resolution
- Maintaining high accuracy and attention to detail
CONTENT MODERATOR - Freelance
(2025-02 - 2025-09)
Monitoring adult sexual content
Education
Elementary - Vicente Hizon Sr. Elementary School Pampanga (2007-07 - 2014-08)
Junior High School - Francisco Bustamante National High School (2014-06 - 2018-07)
Senior High School - Davao Wisdom Academy INC (2018-07 - 2020-08)
