Maria Donna Mulingtapang

Results-driven administrative and operations professional with 10+ years of experience in law enforcement support, records monitoring, incident documentation, and data analysis within the Philippine National Police. Highly skilled in reviewing detailed reports, identifying irregularities, maintaining confidential records, and following strict reporting procedures with accuracy and professionalism. Experienced in high-volume documentation, database management, and independent remote work requiring strong focus, observation, and critical thinking skills.

Seeking to contribute strong analytical abilities and attention to detail in a remote Loss Prevention or CCTV Monitoring role.

Administrative Assistant III / Computer Operator II / Crime Statistician at Philippine National Police – General Trias City Police Station (2015-09 – 2025-02)

Investigation Section

• Reviewed and validated incident records, reports, and case documentation with high accuracy and confidentiality.
• Performed CCTV footage scrubbing and review to support documentation, incident validation, and investigative case analysis for investigators.
• Monitored and analyzed crime-related data to identify irregularities, patterns, and operational concerns.
• Maintained organized digital databases and ensured timely updates of sensitive case records.
• Prepared detailed reports and documentation for operational and management review.
• Coordinated with investigators and police units to verify incident information and ensure reporting accuracy.
• Managed high-volume administrative and records-processing tasks while maintaining strict attention to detail.
• Followed standardized procedures and compliance guidelines in handling confidential information and reporting systems.
• Compiled, analyzed, and reported crime statistics for submission to regional and national PNP offices.

Transport Vehicle Owner / Operator at Hatid Sundo Kita (2025-03 – Present)

• Manage daily transport operations, including trip scheduling, dispatching, and route coordination.
• Handle client inquiries, secure bookings, and maintain strong customer relationships to ensure high service satisfaction.
• Monitor vehicle performance, fuel consumption, operational expenses, and maintain accurate financial records.
• Schedule and coordinate preventive maintenance services with authorized service centers (CASA), including oil changes, engine diagnostics, tire inspections, wheel alignment, and other required vehicle servicing.
• Conduct regular vehicle inspections to ensure roadworthiness, safety, and compliance with transportation standards.
• Track maintenance schedules, service histories, and repair requirements to minimize downtime and operational disruptions.
• Ensure compliance with LTFRB regulations, transport safety requirements, and local transportation policies.
• Coordinate vehicle registration renewals, insurance requirements, and necessary permits.
• Resolve customer concerns and operational issues promptly while maintaining service quality and reliability.
• Maintain records of bookings, vehicle maintenance, expenses, and operational reports for business monitoring and decision-making.

Freelance Data & Annotation Specialist at Remote Platforms (Remotask, Freelancer, Odesk) (2008-01 – Present)

• Completed data annotation and quality review tasks with strong attention to detail and accuracy.
• Performed classification, validation, and digital data review projects under strict deadlines.
• Maintained quality control standards while handling repetitive review tasks independently.

Counter Checker / Branch Control Group at WalterMart Supermarket Inc. (2012-11 – 2013-03)

• Assisted in monitoring store operations and identifying transaction discrepancies.
• Maintained accurate transaction records and supported loss prevention procedures.
• Supported inventory and register checks to minimize operational inconsistencies.

Document Control Center Officer at BK Electronics Philippines Inc. (2004-11 – 2005-01)

• Maintained organized document control systems for secure storage and retrieval of company records.
• Conducted document audits and verification procedures to ensure compliance and accuracy.
• Handled confidential company records with professionalism and attention to detail.

Secretary / Bookkeeper at E.S.L. JAPAN SURPLUS (2002-10 – 2002-07)

• Managed daily administrative tasks, ensuring smooth office operations and efficient workflow.
• Organized and maintained accurate financial records, including invoices, receipts, and bank statements.
• Led the preparation of monthly financial reports, providing insights into budget performance and financial health.
• Coordinated meetings and appointments, optimizing schedules for maximum productivity.
• Completed payroll processing, ensuring timely and accurate compensation for all employees.
• Accomplished the reconciliation of accounts, identifying discrepancies and implementing corrective actions.

Agent for updating PLDT's Computer Directory Assistance System (CDAS) project at PHILIPPINE LONG DISTANCE TELEPHONE (PLDT) CO. (THRU RELIANCERESOURCES CORPORATION) (2001-04 – 2001-09)

• Updated and maintained the accuracy of the Computer Directory Assistance System database.
• Ensured timely and precise data entry to support efficient directory assistance operations.
• Collaborated with team members to verify and cross-check information for consistency.
• Resolved discrepancies in data entries by conducting thorough research and analysis.
• Streamlined data entry processes to enhance productivity and reduce errors.
• Communicated effectively with internal departments to gather necessary information.
• Monitored system performance and reported any technical issues to the IT department.

Bachelor of Science in Commerce – Major in Business Management – University of Batangas