Maricar Laugo

Results-driven Retail Store Manager with more than 15 years of progressive experience in retail operations, multi-functional team leadership, people development, sales management, merchandising, inventory control, financial management, customer experience, and operational excellence. Proven track record of driving sales performance, improving productivity, leading organizational change, and developing high-performing teams.

Store Manager - ACE Hardware Philippines Inc. - SM City Trece Martires

Managed overall store operations, profitability, people development, merchandising, customer satisfaction and compliance.

• Led daily operations of a high-volume retail store.
• Managed recruitment, coaching, succession planning and employee engagement.
• Consistently drove sales through KPI monitoring and execution.
• Led store renovations, merchandising resets and vendor coordination.
• Ensured audit readiness, inventory accuracy and operational compliance.
• Collaborated with cross-functional departments to improve business performance.

Store Supervisor / Store Head - ACE Hardware Philippines Inc. - SM City Tanza

(2016-04)

Oversaw daily operations, supervised associates, inventory, customer service, and sales execution.

Branch Manager - Royal Star Appliance Marketing Inc.

(2013 - 2015)

Managed branch operations, sales targets, inventory, cash management and supervised more than 15 employees.

Financial Advisor - Philam Life Insurance

(2015 - 2016)

Provided financial planning, insurance consultation, and client relationship management.