Maricris Ilagan

Detail-oriented professional with experience in insurance verification and accounts receivable. Knowledgeable in verifying insurance eligibility and benefits, resolving billing issues, and maintaining accurate records. Committed to providing excellent customer service while ensuring accuracy and efficiency in a fast-paced environment.

Accounting Staff (AR) - Maicor Trading Corporation

(2024-01)

• Managed customer accounts and monitored outstanding balances to ensure timely collections.
• Reconciled customer accounts and resolved billing discrepancies.
• Prepared accounts receivable aging reports and maintained accurate financial records.
• Assisted with month-end closing and supported accounting team operations.

Dental Insurance Verification - Dentistry Support (WFH)

(2021-01 - 2024-12)

• Verified patients' insurance eligibility, benefits, and coverage prior to services.
• Confirmed coverage for dental procedures, deductibles, copays, and annual maximums.
• Reviewed insurance plans to ensure accurate patient estimates
• Communicated insurance benefits and out-of-pocket costs to patients.
• Coordinated with insurance companies to resolve coverage issues.
• Worked with the billing and front office teams to ensure accurate claim processing.

Hotel and Restaurant Services - Academe for Hotel and Computer Studies (2014-01 - 2016-12)