Marie Gutierrez
Reservation Associate
About
Responsible for managing customer reservations by phone, email, and online systems; accurately recording booking details; confirming, modifying, and canceling reservations; providing clear information on availability, pricing, and policies; coordinating with relevant departments to ensure smooth service delivery; and delivering courteous, efficient customer support while maintaining accurate records.
Experience
Reservation Associate - Henann Group of Resorts - Boracay
(2022-03)
Reservation Associate is responsible for handling bookings and supporting guests/customers before their visit.
Statistical Researcher - Philippine Statistic Authority (PSA) - Kalibo
(2020 - 2022)
Responsible for designing and conducting statistical research; collecting, cleaning, and analyzing data using appropriate statistical methods; interpreting results to identify trends and patterns; preparing reports and visualizations to communicate findings; ensuring data accuracy and validity; and supporting decision-making through evidence-based insights.
Sales Associate | Cashier - Mini Depato Corporation - Quezon City
(2019)
Responsible for assisting customers with product selection; providing accurate information and recommendations; processing sales transactions; maintaining product displays and inventory accuracy; achieving sales targets; and delivering friendly, professional customer service to support overall business goals.
Education
Computer Science Associate - Aklan State University (2010 - 2013)

