Mark Anthony Bacani

I've been working as a virtual assistant for more than 9 years and I've worked on industries such as Real Estate (Appraisal, closing (Real Estate), Property Management), Virtual Assistant Company (as virtual assistant and trainer). My main tasks were administrative works, email management, calendar, data entry, data mining, social media management, inbound calls, outbound calls, telemarketing calls, transaction coordination, CRM, MLS, trainer on real estate.

Virtual Assistant at Candid Appraisals (2020-01 – Present)

• CRM management
• Creating reports
• AMC sign ups
• Industry-related software and tools management

Virtual Assistant at Fred Sed Group (2019-01 – 2020-01)

• Inbound calls
• Tenant updates
• Appointment setter

Property Appraisal Virtual Assistant at Laura Lewis, appraiser (2018-01 – 2019-01)

• Appraisal tasks
• Intense data entry
• File Organizer
• Cloud uploads
• Photo Labeling
• MLS utilization

Transaction Coordinator at Sorty (2017-01 – 2018-01)

• Transaction Coordinator
• Social Media Management

Virtual Assistant at Independence Title - Title Company (2016-01 – 2017-01)

• First hand call
• Data research and mining
• Email management

CSR Agent at Convergys (2015-01 – 2016-01)

Customer Service representative for Direct TV, handled from sales to billing

Operations Executive at Teleperformance (2014-01 – 2015-01)

Customer Service representative for student loans, loans management.

Bachelor of Science in Information Technology – University of Baguio (2011-01 – 2012-01)

Bachelor of Science in Nursing – Pines City Colleges (2008-01 – 2010-01)