Mark anthony Cruz
Retail Sales • Inventory • Customer Service • Technical Support
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About
Excellent problem-solving and critical thinking skills with extensive technical knowledge. Experienced in retail sales, inventory, customer service, cashiering, outbound sales, and technical support. Strong communication skills with the ability to troubleshoot customer concerns and provide practical solutions.
Experience
Retail Sales Officer - EasyPC Computing, Inc.
(2024-11 - 2026-06)
- Upselling and handling sales orders and customer inquiries for online and physical customers.
- Product display and merchandising.
- Receiving items and assisting with inventory management.
- Performed basic cashiering duties, including processing sales transactions, receiving customer payments, issuing receipts, and handling cash accurately.
- Outbound sales and customer assistance.
Receiving Supervisor - Robinsons Supermarket, San Miguel, Bulacan - San Miguel, Bulacan
(2024-07 - 2024-09)
- Supervised receiving activities and assisted with inventory control.
Inventory Associate - Watsons Pure Beauty, SM Department Store
(2023-10 - 2024-04)
- Assisted with inventory handling, checking, and store stock organization.
Computer System Instructor, ICT Vocational Course - Angeles Technological College
(2014-04 - 2017-11)
- Provided computer systems and ICT vocational instruction.
Warehouse Checker - Eagle Cement Corporation
(2012-12 - 2013-03)
- Checked and monitored warehouse items and deliveries.
Promodiser - SV Home Furniture and Appliances
(2012-07 - 2012-11)
- Assisted customers and promoted products on the sales floor.
Education
National Certificate II - Computer System Servicing ICT - Angeles Technological College (TESDA) (2022-08)
Bachelor - Secondary Education, Major in Biological Science - Bulacan Agricultural State College (2009-04)
Secondary Education - San Miguel National High School (2005-04)
Primary Education - Anyatam Elementary School (2001-03)
