Mark Joseph Almodovar

Over 13 years broad experience in Clothing Retail industry. Started as a part of Sales specialist pioneer batch in the Philippines promoted to senior Sales specialist, Working in a fast-paced and goal oriented team for international Brand with operation on multi-countries. Proficient in multitasking for daily store operations, organized in planning of store layout, Staffing and task assignment of sales associates, Effective in leading a team for daily sales goal with focus on customer service.

Conducted on-boarding and training of new in-house and agency hires, and assisted in setting up of retail operations of newly opened branches.

Store Manager - Anthem Shoppes Inc. Dali Retail Inc.

(2025-05)

• Recruiting, training, and supervising store staff
• Planning and implementing marketing strategies to attract customers
• Coordinating daily customer service operations (e.g. sales processes, orders and payments)
• Monitoring and maintaining store inventory to ensure product availability
• Addressing customer complaints and issues in a timely and effective manner
• Maintaining outstanding store conditions and visual merchandising standards
• Organizing and conducting regular staff meetings to ensure all team members are aligned with the store's goals
• Develop business strategies to increase store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Address customer complaints and ensure maximum client satisfaction

Sales specialist senior - Fast Retailing Philippines INC.

(2013-08 - 2025-04)

• Motivated Associates to consistently deliver effective selling strategies and excellent service through leading, coaching and creating Daily Action Plan as a part of being a sales floor leader
• Balanced money in cash register with sales data as a part of cash wrap manager daily task
• Resolved customer queries for returned and exchange items
• Offered solution-based approaching to customer complaints while adhering to company standards
• Created Daily and Weekly work schedules and delegation of associates in line with expected number of staff and work load as stated on sales forecast and regular store operation task
• Provide Effective end of week planning for store layout as determined by current and replenishing stocks
• Showed Flexibility when providing support with other branch as a senior specialist during peak season

Sales specialist - Fast Retailing Philippines INC.

(2012-04 - 2025-08)

• Assisted customers by sharing products knowledge while giving recommendation based on customers preference
• Monitored trends in clothing industry while being up-to-date with company's promotion for better product presentation
• Organized and maintained sales floor to present optimal shopping environment
• Involved in stock control and management, putting up displays and organizing price tags to merchandise
• Received and processed in-store cash and card payments
• Pro-active reporting of discrepancies and issues to supervisor

Fast Food Retailing - Red Ribbon

(2010-12 - 2011-05)

Hotel and Restaurant Management - Hotel and Restaurant Management - Philippine Women's University (2009)