Mark Lester
Engineering specialist / IT technical Support
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About
To obtain employment that offers growth opportunities for an industrious, motivated, and reliable person. The company with a foresight to recognize my potential and skills, which can benefit from hard work, loyalty, and valuable contribution I can make to the organization.
Experience
Engineering Specialist III - Seagate Singapore International Headquarters Pte Ltd - 121 Woodlands Ave 5, 739009 / 90 Woodlands Avenue 7, 737911
(2019-09 - 2024-10)
- Perform preventive maintenance of the sputtering tool.
- Execute equipment troubleshooting and follow up on chronic machine issues.
- Work with equipment and process team for continuous improvement and stability of the tool.
- Carry out work orders and create a work request as needed.
- Any other ad-hoc duties assigned by manager.
- In charge of monitoring and changing out cylinder tanks of controlled specialty gas chemicals.
- Assigned to train OJT employees and newly hired co-workers.
- Maintaining 5S work environment.
- Certified Company first aider and Emergency response team member.
IT Technical Support Engineer - Infotouch System Inc. - P. Ocampo Extn, Makati City, 1203 Metro Manila, Philippines
(2017-10 - 2019-06)
- Respond to ticket requests according to urgency and timeframe.
- Providing solutions to various location sites requiring technical support personnel, e.g., Makati, Alabang, Cebu, Tagaytay.
- Maintaining computer units and perform preventive maintenance for end users.
- Network cabling installation for deployment or relocation.
- Monitor the stability of IT network infrastructure.
- Hardware / Software installation and troubleshooting.
On the job training/ Computer Hardware Support - Festival Supermall Inc. - Alabang, Muntinlupa, Philippines
(2016-02 - 2016-05)
- Standard installation of work applications per department.
- Mall tenants and parking booth POS application system installations.
- Provide network and printer connections.
- Respond to daily incident reports.
Education
Bachelor of Science - Information Technology - Informatics College Northgate
