Mark Lonell Gimeda

Detail-oriented and reliable Data Entry and Documentation Specialist with over seven years of experience in data processing, import documentation, cargo verification, and administrative support. Strong ability to work accurately under pressure, manage multiple tasks, and collaborate effectively with teams. Skilled in MS Office, data organization, and invoice processing.

Customer Service Representative at ECU Worldwide (2025-08 – Present)

• RO Italy
• Receiving and reviewing customers orders.
• Verifying that order info is complete and accurate.
• Assigning or routing orders to the appropriate warehouse.
• Coordinating with shipping or logistics team.
• Monitoring order status and helping resolve issues or delays.

Documentation Specialist II at SEIDO PRO Global Inc. (2018-02 – 2025-04)

• Handled import process documentation including cargo checking and hazard/dangerous goods verification.
• Processed arrival notices and communicated with customers through email.
• Prepared and sent invoices, applied necessary charges, and validated customer instructions.
• Monitored vessel status, reported pending shipments, and managed handovers.
• Maintained accuracy in data entry and ensured timely completion of daily tasks.

Data Encoder at Conduent Business Services PHI (2016-08 – 2017-07)

• Entered and processed large volumes of data with high accuracy.
• Ensured proper organization and maintenance of sensitive documents and records.

Bachelor of Science in Information Technology – Consolacion Community College (2012 – 2016)